Community Health Worker (ID)
Job Details
New Bedford, MA - New Bedford, MA
Full Time
High School


The Community Health Worker is a grant-funded position. The Community Health Worker serves as a patient advocate and links patients to services/resources, provides follow-up and encourages positive behavioral changes.

Essential Functions:

  1. Coordinating care for patients diagnosed with Hepatitis C Virus (HCV), Latent Tuberculosis Infection (LTBI), and HIV with strengthened retention efforts so that patients remain actively engaged in their care.
  2. Conducts initial and periodic needs assessment, including assessing barriers and assets, transportation, language literacy and cultural preferences.
  3. Promote patient treatment adherence through assessing patient readiness to make changes, assisting patients in making changes to daily routines through the use of motivational interviewing, assists patients in developing strategies to address barriers. Provide support for disease self-management to patients.
  4. Coordinates access to basic determinants of health (food, clothing shelter, utilities).
  5. Identify available community-based resources and actively manage appropriate referrals, access, engagement, follow-up and coordination of services.
  6. Attend and participate in supervision, staff meetings, trainings, conferences, and workshops to promote professional development.
  7. Document within an integrated electronic medical record.
  8. Data tracking for all patients engaging in HCV and LTBI treatment at GNBCHC.
  9. Cross-train to perform HIV/HCV/STI Counseling and Testing for patients on a walk-in basis.
  10. Represent the health center via outreach at community-based events.


  • Attend Core requirement training for Community Health Workers and work towards Community Health Worker Certification.
  • Attend Motivational Interviewing training and develop competence in applying stages of change in all patient interactions.
  • Work with diverse patient populations and communicate effectively in a culturally competent manner.
  • Be an active member of ID Department multi-disciplinary treatment team.


  1. High School graduate or GED
  2. Bilingual preferred (written and oral fluency in a second language other than English)
  3. Good communication skills, organized
  4. Ability to interact with high risk patients
  5. Sensitivity to HCV, LTBI, and HIV issues and patients with disabilities required
  6. Reliable transportation