Manager of Organizational Learning and Talent Management
Job Details
Smithfield, RI - Smithfield, RI
Full Time
Bachelors Degree

This position acts as a development liaison and advisor to the management staff of Neighborhood and facilitates the company's learning initiatives across the enterprise. Leading a team of learning professionals, they are responsible for the overall creation, delivery, implementation, and assessment of comprehensive training curriculums and talent development programs. Also responsible for creating and managing company-wide training standards, expectations, and measurements that build employee competencies and an environment of continuous learning. This role ensures the quality of training through effective needs assessments, course design, qualified instructors, evaluation, training resource materials, and learning reinforcement strategies.

The incumbent leads the learning and development function including management of operations and corporate development trainers and support staff. Works under the direction of the CHRO and in collaboration with Neighborhoods senior leadership team to ensure evolving needs and requirements of the business are translated to learning strategies, structure, and processes. Is the lead for critical role planning and succession strategies.

Duties and Responsibilities:

Responsibilities include, but are not limited to the following:

  • Create and maintain a multi-year learning strategy that supports the current state and proactively addresses Neighborhoods 5-year strategic objectives
  • Engage in ongoing performance management of direct staff including coaching, mentoring, development, training, and succession planning to include hiring and termination decisions Lead ongoing training needs assessment process
  • Has oversight to and tactical responsibility for the design, development, and delivery of training programs
  • Act as a project manager when external consultants are used to design/develop/present programs
  • Design, develop and maintain performance management tools
  • Uses data to evaluate and report on the adequacy and effectiveness of learning initiatives to support funding and resource requirements
  • Collaborate with leaders across the organization to provide guidance for and support of training/learning needs at the departmental and divisional level
  • Foster a collaborative working relationship with the Human Resources Operations team to effectively support the business
  • Provide oversight to the administration and management of learning management tools and systems
  • Acts as a resource to staff related to career development
  • Lead a team that can create and deliver curriculum related to career/professional development, diversity/cultural competency, leadership/management development, coaching/mentoring, operations training, and training related to contractual requirements, talent review/succession planning
  • Lead and facilitate Neighborhoods succession planning and high potential development process
  • Collaborate with the Human Resource leadership team in the development of departmental goals and objectives
  • Manage the learning department budget
  • Other duties as assigned
  • Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhoods Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies, and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates, and/or agents



  • Bachelors degree in Human Resource Management, Training, and Development, Organizational Development, or a related area.
  • Seven (7) to Ten (10) years experience in employee training, talent development, talent management
  • Two (2) years of direct/indirect supervisory experience
  • Familiarity with corporate Learning Management Systems (LMS)
  • Competency in succession planning and talent development program design
  • Strong interpersonal skills and the ability to interface with all levels within the company
  • Demonstrated verbal and written communication skills; advanced facilitation and presentation skills required
  • Ability to identify and analyze organizational needs, problem-solving abilities, knowledge of long term strategic planning, management development, curriculum design, and group facilitation
  • Demonstrated experience with needs assessment, design, delivery, and adult learning styles
  • Demonstrated knowledge of employee performance standards, organizational development, project management, quality improvement principles


  • Masters degree
  • Experience in a managed care organization or healthcare facility

Core Company-Wide Competencies:

  • Communicate Effectively
  • Respect Others & Value Diversity
  • Analyze Issues & Solve Problems
  • Drive for Customer Success
  • Manage Performance, Productivity & Results
  • Develop Flexibility & Achieve Change

Job Specific Competencies:

  • Build Relationships & Cultivate Networks
  • Collaborate & Foster Teamwork
  • Plan & Organize
  • Achieve Professional Growth

FDR Oversight: N/A

Travel Expectations:

  • N/A

Neighborhood is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis.