Lead Building Attendant
Job Details
Hayward Area Recreation District (HARD) - Hayward, CA
$22.05 - $29.77 Hourly







DATE ADOPTED: 09/09/20




Under general supervision of Recreation Supervisor, leads building attendant staff; manages staff scheduling, training and certification in all policies and procedures, collects and analyzes surveys and reports; schedules tours of facilities; coordinates with the clerical staff to ensure all rentals, equipment and facilities are functioning; and performs related duties as required.


Incumbents in this class are primarily responsible for performing building attendant lead duties but may also perform general duties to assist with building maintenance and operations. This class can be distinguished from the class of building attendant because incumbents in this class primarily serve as building attendant lead and have additional responsibilities.


Incumbents may not perform all duties. Duties include but are not limited to the following:

  • Trains, schedules, evaluates building attendant staff

  • Maintains operation manuals for building attendant staff

  • Assists with development and implementation of procedures regarding safety of personnel and patrons in the facilities

  • Collects, investigates and recommends solutions to coordinator on all pre and post event reports and incident reports

  • Responds to inquiries in writing, in person or on the telephone regarding rental guidelines, services and facilities; maintains activity calendar for facilities for staff and assists clerical staff and coordinator in resolving conflicts over booking dates

  • Maintains records of staff and rentals reports

  • Supervise rentals, facilities and communication between other recreation program areas

  • Assists with development and implementation of marketing plan for facility rentals

  • Opens, secures and cleans facilities before and after rental or program use; prepares facilities and sets up equipment (tables, chairs and other rental items) for scheduled facility rental or program activities/events; may assist in the implementation of District programs and special events

  • Promotes public safety at facilities by acting as a building attendant

  • Monitors patron activities in facilities to avoid and prevent accidents

  • Implements and monitors District policies and procedures; enforces facility rental regulations; cautions renters regarding unsafe practices

  • Calls District Rangers, or 9-1-1 and summons police, fire or ambulance services if necessary

  • Inspects and maintains facilities in proper working order; ensures proper placement and availability in the facility; inspects equipment and recommends maintenance and repair as needed

  • Maintains facility and bathroom areas in a safe and clean condition

  • Maintains good public relations

  • Maintains records of participation and completes required reports

  • Participates in training sessions

  • May provide input regarding program planning

  • At all times, demonstrates cooperative behavior with colleagues, supervisors and the public

  • Performs other duties as assigned


The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this position. The functions of this position are primarily performed in indoor locations as part of a team. The setting could include various weather conditions, including heat and sunshine. Incumbents must wear an appropriate uniform with identification and protective equipment. The environment requires working in facility and may encounter slippery and/or wet surfaces. Specialized aspects of the work environment may also include high noise levels, working with participants, and risk of exposure to chemicals and cleaning agents. Incumbents may be assigned an irregular working schedule including weekends, early mornings, evenings and holidays and will have to travel between various locations.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. While performing the duties of this job, the employee is regularly required to have: hearing and speech adequate to communicate in person, by telephone, by PA system and by radio, and to speak loudly in a noisy setting; vision adequate to clearly distinguish objects and persons at a distance and to identify signs of broken policies and rules; bodily movement adequate to frequently sit, stand, walk, run, jump, climb, reach, turn, bend, squat, stoop, kneel, crawl, and push/pull; ability to raise arms above shoulder height; manual dexterity adequate to grasp objects, use fine manipulation, write and operate office machines and equipment; strength and endurance to set up and break down rooms, perform lifting and carrying of items/persons up to 50 pounds.


Ability and Skill to:

  • Supervise, evaluate and coach staff

  • Create and implement operational policies and procedures

  • Work with adults, children and families participating in a variety of facility rental activities

  • Monitor compliance with District regulations and policies, and general safety practices related to facilities; firmly but tactfully enforce rules and regulations

  • React quickly and calmly in emergencies

  • Maintain discipline, order and safety in a crowded and loud environment

  • Understand and carry out oral and written instructions

  • Communicate effectively with a wide range of people

  • Respond appropriately to changing situations and stressful conditions

  • Maintain cooperative relationships with those contacted in the course of the work

  • Perform basic and minor custodial duties

  • Provide excellent customer service skills

  • Work independently with minimum supervision; establish and maintain effective working relationship with facility users, staff, public and district employees

  • Work nights, and weekends

  • Safely transport, lift and handle bulky object weighting up to fifty pounds; within OSHA guidelines

Knowledge of:

  • Microsoft Office, Outlook and Google.

  • Principles and methods of managing staff and multiple facilities

  • Standard safety rules and regulations related to public facilities.

  • Bi-lingual is desirable.


  • Completion of high school or equivalent

  • Some previous experience working as a Building Attendant with facilities is required

  • Organizational management, recreation, facilities or other related field is desired

  • Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable

  • Possess or obtain by date of employment valid certification in CPR and First Aid

Special Requirements:

  • Must be at least 18 years of age

  • Must pass a fingerprint and/or background clearance prior to employment

  • A valid California Drivers License is required

  • Verification of ID and ability work in the USA

  • Completion of the Hepatitis B vaccination series is recommended


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