Customer Service Representative
Job Details
Experienced
Perma-Seal Headquarters - Burr Ridge, IL
Undisclosed
High School
$14.00
Undisclosed
Undisclosed
Customer Service
Description

Customer Service Agent

Do you love helping people?  Do you have a high attention to detail?  If so, we’d love to talk to you!

What we will provide:

  • An opportunity to make the world a better place.

  • A supportive, caring and competitive environment with a Tribe of people sharing the same vision and values.

  • Competitive benefit package including medical, dental & vision 401K, paid time off, paid birthday and holidays.

  • Competitive hourly wage with a defined career path.

What will you be doing:

  • Providing remarkable customer experiences by serving as the first contact to potential and existing customers.

  • Handling inbound calls for free consultations, making outbound calls to confirm appointments and scheduling appointments for existing customers.

  • Performs administrative functions as directed by manager.

What you will provide:

  • Previous experience in a call center environment.

  • Knowledge of customer service principles and practices.

  • Strong attention to detail and organizational skills.

  • Technology skills.

  • Exceptional verbal and written communication skills both in person and on the phone.

  • Positive attitude and strong desire to provide a remarkable customer experience.

  • Flexibility with hours.

Qualifications

EDUCATION AND EXPERIENCE

High School Diploma Required.

 

PHYSICAL DIMENSIONS FOR LIFTING, CARRYING, PUSHING, PULLING

Sedentary Work- Exerting up to 10 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

 

NOTICE

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.

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