The Fund for Public Health in New York City, (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.
PROGRAM OVERVIEW (Epidemiology and Laboratory Capacity for Infectious Diseases Grant (ELC))
Network Technology and Telecommunication Services (NTTS), part of the Division of Information Technology, is a team of systems, network, and telecommunications hardware, software, and cloud infrastructure administrators, technicians, and managers responsible for the day to day technology operations in DOHMH. The team is responsible for all of the desktop computers, software installations, servers, network switches, routers, firewalls, operating system software, and other technology infrastructure used to monitor and investigate all infectious diseases reported to DOHMH. This infrastructure is used by the Bureaus in the Division of Disease Control to monitors and analyzes trends in disease data, used the recognition, prevention and control of infectious diseases.
POSITION OVERVIEW
We are seeking to fill positions in NTTS that will provide key support for the agency’s work of tracking and investigating COVID-19 in New York City. It is expected that this position will work 35 hours per week.
RESPONSIBILITIES
- Resolve system capacity and performance issues caused by increased data capture and remote work via VPN for COVID-19
- Respond to added workload from Incident Command Structure and Continuity of Operations requests for COVID-19
- Set up, configure, and install new system and application software needed for COVID-19 response
- Troubleshoot agency network capacity issues, diagnose their cause, and recommend solutions during the COVID-19 pandemic
- Enable and support additional cloud and remote collaboration services, including improved agency communication via MS Teams, MS Project 365, and additional product offerings from Microsoft, Google, Twilio, and other cloud vendors
- Identify False Positives reported from Rapid7 and work with DOHMH IT Security and NYC Cyber Command to correct in reporting for the Disease Surveillance Systems
- Develop vulnerability remediation plan using tools such as Microsoft System Center Configuration Manager (SCCM), 1E Tachyon and Nomad for the Disease Surveillance Systems
- Monitor and adjust SCCM patch distribution for the Disease Surveillance Systems
- Apply patches and fixes to the Disease Surveillance System
- Plan remediation strategies for the Disease Surveillance System
