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Director of Compliance and Risk Management

Job Details

Statewide - Ohio
Temporary Remote
Full Time
4 Year Degree
$80,000.00 - $90,000.00 Salary/year
QA - Quality Control


As a socially responsible health care employer and provider, we require our associates to show proof of annual influenza and COVID-19 vaccinations unless approved exemption is provided. An approved exemption from COVID-19 vaccination will require weekly testing for the Associate. Additional information will be provided by HR upon hire.


Planned Parenthood of Greater Ohio/Planned Parenthood Advocates of Ohio is seeking a mission-minded Associate to join us as a full time (37.5 per week) Director of Compliance and Risk Management.



The Director of CRM works to ensure that PPGOH conducts its business in accordance with the highest standards of ethical business practices and in compliance with all state and federal laws and regulations. The Director of CRM will serve as a role model for high ethical standards and will work to create a just culture of corporate integrity. The Director of CRM works collaboratively with the Health Services Leadership Team, CFO, Directors of HR and IT and other staff to provide leadership and coordination of the affiliates fully integrated, enterprise-wide Compliance and Risk Management program. Assures uniform compliance standards are met in all PP health centers and throughout the affiliate by developing, coordinating, implementing and managing all PP risk management activities in accordance with all PPFA and PPGOH standards and guidelines, corporate compliance, and federal and state regulatory agencies.



Our Mission

We protect, promote, and provide empowered health care for people throughout Ohio.

  • We respect and honor all people
  • We are committed to a diverse and inclusive environment for patients and staff
  • We provide health care - without judgment
  • We maintain responsible business practices
  • We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve



  • Paid Time Off
  • Paid Parental Leave
  • Medical 90% employer-paid base medical plans for single coverage
  • Dental
  • Vision 100% employer paid
  • Life Insurance 100% employer paid
  • Accidental Death & Disability 100% employer paid
  • Long Term/Short Term Disability 100% employer paid
  • 401(k) with matching employer contribution up to 4%
  • Nine (9) paid holidays per year



  • Develops, coordinates, and evaluates compliance and risk management activities on the PPGOH RQM work plan which are in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards.
  • Develop and maintain organizational policies and procedures associated with preventable and compliance-related risk activities. Socialize and train PPGOH workforce members on policies and procedures.
  • Coordinate and monitor health center, surgery center, and PPGOH department compliance with all regulatory agencies including but not limited to: OSHAA, CLIA, DHHS, CMS, Title X, ODH, Ohio Board of Pharmacy, Ohio Board of Medicine, Ohio Board of Nursing, and PPFA Accreditation. Manage, update, and monitor the organization’s program for obtaining and maintaining requisite governmental licenses and permits.
  • Monitor affiliate incident reports and facilitate incident investigation, root cause analysis review, corrective action planning, and performance improvement activities. Report on incident trends semi-annually to affiliate Board, Quality Assurance Committee, and QCR Committee.
  • Oversees PPGOH’s timely response to and management of recall notices in alignment with PPFA Medical Standards & Guidelines and ARMS requirements.
  • Collaborate with the Senior Leadership Team and associated departments to perform annual department risk assessments to identify preventable risk, strategy risk, and external risk to the affiliate. Develop risk mitigation action plans to document and monitor on the PPGOH RQM Work Plan.
  • Works collaboratively with the Office of Experience to ensure an outstanding patient, client, and associate experience
  • Directs the PPGOH audit program. Oversees development of the annual audit schedule, performance and evaluation of clinical and non-clinical audits, trend reporting, and corrective action planning. Collaborate with the Chief Equity and Learning Officer to uphold PPGOH’s commitment to health equity by integrating demographic analysis into affiliate audits.
  • Manages the development, review, updating, and distribution of PPGOH manuals in compliance with PPFA and other regulatory agencies, such as:
    • HIPAA Privacy
    • HIPAA Security
    • CLIA/Laboratory
    • OSHA/Infection Prevention
    • Medical Emergency
    • Medical Standards & Guidelines
    • Ethics and Compliance Manual
  • Manages PPGOH laboratory services, ensuring quality and cost-effective lab services, including proficiency testing applications, licensure applications, CLIA laboratory quality assurance assays, proficiency testing, associated report preparation and submission, etc.
  • Ensures compliance with biohazardous waste and hazardous chemicals management, including handling, storage, disposal, staff training, certifications, and associated recordkeeping is managed effectively.
  • Manages the organization’s safety program to ensure systems are in place to monitor and report safety related patient and staff concerns, clinical errors, and adverse events.
  • Collaborates with the Director of Data Analytics and Informatics to ensure proper handling and completion of legal requests for medical records.
  • Ensures compliance with legal and mandatory reporting responsibilities, including but not limited to: minor abuse, infectious disease, employee injury and illness, and confirmed HIPAA breaches.
  • Manages PPGOH’s participation in research studies and ensures all research materials and agreements are received and/or executed by collaborating partners. Ensure all research studies receive PPFA approval in accordance with the PPFA Research Standards & Guidelines.
  • Directs the development and distribution of affiliate-wide communications related to quality, compliance, risk, and safety efforts.
  • Oversees the review, update, and documentation process for all patient and client-facing forms and referral providers. Ensures new patient and client-facing materials are reviewed by the Title X Information and Education Committee.
  • Directs affiliate evaluation, enforcement, and training on CLAS standards. Oversees annual LEP Assessment and routine language interpretation and translation services.
  • Directs compliance activities required within the PPGOH Centralized Pharmacy Program, including but not limited to: DEA/Controlled substances, licensing, and record keeping.
  • As directed by the ASF Governing Body, assures ongoing monitoring and compliance with the state of Ohio’s licensure requirements for operating an ambulatory surgical facility.
  • Reports medical-legal incidents to ARMS via the online AIMS reporting system; sends correspondence and copies of medical records to attorneys.


Compliance and Risk Manager and Additional Support Roles



  • B.S./B.A. in related field, graduate degree preferred
  • 7 years management experience.
  • Additional experience will be considered in lieu of a degree.
  • Demonstrated strong leadership, communication, and training skills in professional activities
  • Demonstrated ability to manage complex projects
  • Demonstrated organizational skills
  • Knowledge of OSHA, CLIA and HIPAA and related guidelines and requirements a plus
  • Demonstrated ability to use the computer including word processing, spreadsheets, data management and email software.
  • Valid driver’s license or access to reliable transportation required




Planned Parenthood has served Ohioans with safe, accessible, and affordable health care for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020. Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.


As a mission-driven health care provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races. We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.


In order to become the leading organization for high quality reproductive health care, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike. We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.


Planned Parenthood of Greater Ohio (PPGOH) is an equal opportunity employer. We care for our business by ensuring that all of our decisions regarding the employment relationship, including the terms, conditions, and privileges of employment, are in accordance with our principles of equal opportunity.


As a matter of PPGOH policy we affirm that we respect and honor all people and we will not discriminate against employees or applicants for employment on the basis of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, race, color, ethnicity, religion, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, political affiliation, military and veteran status, or any other legally protected characteristic.


In addition to the above commitments, PPGOH seeks to have employees that reflect the broad diversity of those that we serve and we encourage all who are ready to be In This Together to apply.

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