Customer Service Representative - Remote
Job Details
PCF - Portland - Portland, OR
Full Time
High School
Customer Service

Although physical proximity to our Portland office and in-person training is required for this position, the Customer Service Representative will work fully remotely thereafter.


Come grow with us!


Pacific Coast Fruit Company is a local, family-owned produce distributor that has proudly served our Pacific Northwest retail, wholesale and food service customers since 1977. We are now one of the largest independent produce distributors in the Northwest with distribution centers in Portland, Oregon and Seattle (Kent), Washington.


Our employees are a big part of our success, and we truly believe the words of our founder, Emil Nemarnik, who often said, “Take good care of your employees, customers, shippers, and farmers and they will make you successful.”


As a Customer Service Representative, you’ll not only earn a competitive hourly wage and comprehensive benefits, but also open doors to a wide variety of advancement opportunities. Pacific Coast Fruit Company takes pride in developing employees and recruiting from within, and previous Customer Service Representatives have moved into a variety of positions including Assistant Supervisor, Customer Service Manager, Sales, and more. We hope this position is just the beginning of your career with us!



What you’ll do…

  • Communicate with customers via phone, email, and fax to receive and process orders, payments, and credits
  • Research and resolve customer requests, questions, and concerns
  • Review customer accounts weekly for compliance with credit terms
  • Maintain menus on a weekly basis
  • Acquire and maintain excellent product knowledge
  • Communicate with sales team and buyers on a regular basis to ensure we are consistently providing quality and service
  • Assist in other administrative tasks, as needed

What we look for…

  • At least 1 year of previous Customer Service experience
  • HS diploma or GED (college degree preferred)
  • Ability to work in a fast-paced, multi-tasking environment
  • Excellent communication skills and the ability to speak in a friendly and professional manner
  • Computer and software proficiency, including MS Office (Word, Excel, PowerPoint, and Access) and Photoshop
  • Some marketing or graphics experience helpful
  • Ability to work some evenings (3:30 pm to Midnight) and weekends

What you’ll gain…

  • The opportunity to contribute, learn a lot, and have fun along the way
  • Comprehensive benefit package including, medical, dental, vision, 401(k) and profit-sharing plan as well as paid time off
  • Regular and constructive performance feedback
  • Lots of fresh produce you can eat or take home to your family through our generous employee purchase program


Although physical proximity to our Portland office and in-person training is required for this position, the Customer Service Representative will work fully remotely thereafter.


If this sounds like your kind of job, we’d love to hear from you!

​​​​​​Pacific Coast Fruit Company is proud to be an Equal Opportunity Employer


Pacific Coast Fruit Company participates in the E-Verify Electronic Employment Verification Program. To ensure that we continue to maintain a safe work environment, all employees must pass a pre-employment drug screen and background check prior to beginning work.

Our Family
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