Data and Reporting Specialist I
Job Details
College Now - Cleveland, OH




POSITION TITLE:              Data and Reporting Specialist I

STATUS:                             Non-Exempt

STANDARD HOURS:       8:00 A.M. to 5:00 P.M., some after-hours work may be required

REPORTS TO:                   Manager of Data Services

ASSIGNED TO:                 IT and Data Services

SALARY:                             Starting at $40,000 annually


Position Summary:


The Data and Reporting Specialist I provides critical support extracting, cleaning and normalizing data from various sources to support College Now’s data monitoring tools to measure program outputs and outcomes.


Essential Functions:


  1. Generates timely and accurate ad hoc reports to support the day-to-day operations of the organization
  2. Provides maintenance of established reports and dashboards, including adding functionality, performance improvements, and error troubleshooting
  3. Perform data quality audits on internal and external data and perform cleaning necessary to meet system and end user standards
  4. Resolves help desk tickets regarding data and information system issues
  5. Coordinates the process of acquiring, prepping, and uploading of data into various information systems
  6. Assist in creating and updating training materials; provide administrative support for user trainings on data systems


Additional Responsibilities:

Perform other similar or related duties as necessary.


  • Bachelor’s degree in Information Systems, Information Technology, or Business Administration, or an equivalent combination of relevant coursework and work experience
  • Must be proficient in Microsoft Suite with a particularly strong working knowledge of Microsoft Excel
    • Required Excel skills include formulas (VLOOKUP, COUNTIFS, etc.), data cleaning, charts, Pivot Tables, and Power Query
    • Experience working an Office 365 environment is preferred
  • Familiarity with relational database and/or Microsoft SQL Server
  • Experience with a reporting tool such as Microsoft Power BI is preferred
  • Ability to work well in a fast-paced environment where speed, attention to detail, ability to balance multiple priorities, and responsiveness are valued and have demonstrated ability to establish and follow technical standards
  • Superior organizational skills and a willingness to learn, develop and share knowledge are required


Disclaimer: "Nothing in this position description restricts management's right to assign or reassign duties and responsibilities to this job at any time."