Primary Responsibilities

• Provide prompt and courteous service to customers
• Provide supervisor override approval on teller transactions within designated limits
• Complete work with a high level of accuracy and in a timely manner
• Ensure that customers are waited on in a timely manner
• Accept retail and commercial checking and savings deposits
• Process withdrawals and cash checks up to designated limits
• Accept loan payments of all types
• Sell cashiers checks and money orders
• Process cash advances on credit/debit cards
• Assure compliance with all applicable Bank policies and procedures, as well as all applicable state and federal banking regulations
• Maintain knowledge about the importance, requirements, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds
• Know when to report suspicious transactions, activity, or situations to appropriate personnel
• Acquire and maintain comprehensive product knowledge
• Promote and effectively sell the Banks depository products to current and prospective customers through referrals.

Secondary Responsibilities

• Assist with and provide backup for Lead Teller responsibilities including but not limited to:
  • Balance Vault
  • Buy and sell money from/ to the vault
  • Prepare money shipment to Federal Reserve
  • Provide supervisor override approval on teller transactions
  • Audit Teller Drawers, Cash recyclers and Dispenser, if needed
  • Review and complete daily 4/Sight proof corrections
  • Review transactions that exceed teller limits and provide authorization for those transactions
  • Provide direct supervision and scheduling of teller staff in the absence of Lead Teller
• Comply with dual control and security procedures
• Promote business for the Bank by maintaining exceptional customer relations and referring customers to appropriate department for new products and services

• All other duties assigned as needed

Minimum Qualifications

• Two years cash handling and customer service experience
• Minimum two years teller experience
• Six months to 1-year supervisory experience
• Basic math, reading and writing, and computer skills are required

Physical Requirements

Time spent standing: 5-8 hours daily

Lift (weight): 50 pounds Frequency: as necessary

Motion: Bend, Sit, Squat, Reach, Lift

Functional Requirement: Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.

AVB Bank is an EEO Employer