Deposit Operations Specialist I
Job Details
Entry
Mountlake Terrace - Mountlake Terrace, WA
Full Time
High School
None
Day
Banking
Description

 

SUMMARY: Provide excellent service and support as an integral part of the Deposit Operations team.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

 

  • Effectively prioritize internal and external requests, building strong relationships between operations and the entire bank
  • Provide excellent customer service, delivering support and answering internal and external inquiries
  • Process incoming, outgoing domestic and foreign wires
  • Process ACH and in-clearing transaction files
  • Prepare and mail various daily notices OD Transfer Notices, CD Maturity & Renewal Notices, Reg D letters, Indirect Borrower Letters, Loan payments
  • Place debit card orders, handle card maintenance and disputes
  • Process ATM/POS transaction settlements, adjustments and Visa CAMS / Cardtracker alerts
  • Prepare and review multiple reports and logs daily, weekly, monthly
  • Support branch requests check copy requests, deposit corrections, returned items, research requests and other inquiries
  • Assist manager with research and projects related to Deposit Operations products, processes and procedures
  • Review current processes, make recommendations for improvement
  • Create desk procedures and keep them current
  • Cross train to perform other functions in Deposit Operations as needed
Qualifications

EDUCATION and/or EXPERIENCE REQUIREMENTS

  • High School Diploma or GED equivalent
  • Ability to multi-task, work under pressure and manage competing deadlines while maintaining a positive attitude
  • Must be detail-oriented while maintaining a high degree of responsiveness and flexibility in performing tasks
  • Must be able to embrace and quickly adapt to change as a result of internal, market or regulatory policy changes
  • Strong team player with excellent communications skills

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee will operate in a general office environment, using office equipment such as a phone and a computer.The employee must be able to bend and squat occasionally when accessing storage.

  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.The employee must be able and willing and able to interact frequently with the general public.

     

 

 

Apply