CSG / Sales Support Administrator
Job Details
Hopkinton, Massachusetts - Hopkinton, MA

The role of the Construction Services Group / Sales Support Administrator (CSG/SSA) is to support and facilitate timely completion of all presales activities to enable new business development and execution on contracts. Additionally, the CSG/SSA position will provide administrative support to CSG personnel located at 45 South Street as well as 89 Hayden Rowe St., Hopkinton, Ma.

Key Functions

  • Working in tandem with outside sales, ensure all required documents are prepared to facilitate contract execution, and ownership of the process of maintaining/storing of signed contracts.
  • Assist Sales and CSG personnel with contract redline revisions
  • Track, monitor and accelerate the execution and completion of required documentation in advance of entering backlog
  • Ensure all required collateral materials are accurate, adequately available, and current with all requirements
  • Provide appropriate clerical assistance to expedite completion of Request For Proposals on time
  • Assist Business Development Managers to maintain Salesforce opportunities for clear, accurate and concise monthly reporting
  • Apply for FAA permits when required
  • Assist with printing plan documents, building permit packets, etc.
  • Assist with coordinating and collating copies as needed
  • Coordinate check distributions to municipalities across the state for building permits and with utilities for Interconnect Applications (IAs)
  • Coordinate structural visits and corresponding document needs
  • Prepare and collate Operations & Maintenance manuals (O&M) in advance of customer transition meetings
  • Upload key documents to online repositories when needed


  • Strong administrative background and computer skill required with strong knowledge of Word, Excel, Power Point

Special Position Requirements

  • Work environment must exhibit the ability to work independently, prioritize effectively, and communicate with sales, construction and all levels of leadership
  • Fast paced, multi-task office environment
  • Interact with multiple Sales and CSG personnel on a daily basis; maintain an organized task list to ensure timely responses to all requests made