Manager, Communications
Job Details
Management
Bellevue - Bellevue, WA
4 Year Degree
Description

The Manager, Communications is responsible for planning, implementing, and managing customized internal and external marketing, communications, and community relations for LifeCenter Northwest. These efforts include, but are not limited to employee and hospital communications, branding development and adherence, media relations, digital strategy and content development, legislative affairs, and special events.

 

Communications & Public Affairs

  • Collaborate with leadership to develop both internal and external communications strategies and initiatives aimed at advancing LifeCenter’s mission to save more lives.
  • Develop marketing and communications plans based on the strategic goals and vision of the organization.
  • Execute strategic communications to position the organization as an industry leader and create momentum among the organization’s multiple audiences, including media relations & story placement across our service area.
  • Track and trend the effectiveness of communications activities, including tracking and reporting analytics and audience engagement across multiple platforms.
  • Oversee the tracking and implementation of all legal and regulatory requirements for Communications and Community Relations.
  • Oversee and contribute to the creative and content development of all collateral for the organization's various needs.
  • Ensure meticulous attention to detail in the editing of all content for overall direction and impact as well as spelling, grammar, punctuation, etc.
  • Performs high-quality project management by meeting or beating milestones, deadlines, and project objectives.
  • Support senior leaders with talking points, background details and stakeholder communications and the development and implementation of crisis communications by guiding senior leaders through a prompt and values-driven response.
  • Ensure excellent working relationships with government leaders, including but not limited to DMV leadership and Governor’s Offices in Montana & Washington. 
  • Executes strategy for legislative affairs, ensuring positive relationships with state lawmakers and appropriate government officials in collaboration with the CEO and Director, Communications and Community Relations, and our lobbyists in Montana and Washington.
  • Maintain current knowledge of the donation and transplantation industry, including national campaigns and strategies, and tracking developing trends, to communicate in a timely and appropriate manner with LifeCenter stakeholders and the general public.

 

Staff Management & Development

  • Establish annual team working priorities and effectively manage the department to achieve goals and outcomes.
  • Foster teamwork, creative direction, and cross-collaboration.
  • Manage day-to-day operations of the department and support staff in setting and achieving deadlines and project objectives.
  • Coach and develop staff using established priorities and conducts continuous performance feedback in regular one on one and team meetings.
  • Help build and maintain team’s annual budget in partnership with Director, Communications and Community Relations.
  • Reviews and approves team timesheets and expense reports.

 

Supervision

  • This position oversees Senior Internal Communications Specialist, Community Relations Program Manager, Senior Communications Specialist, and Senior Communications Specialist - Media.
Qualifications

KNOWLEDGE, SKILLS, ABILITIES

  • This individual must have experience creating and managing websites, social media, media relations, collateral development, and integrated marketing plans.
  • Excellent editing skills and knowledge of writing and editing standards, including grammar, punctuation, spelling, and vocabulary are required.
  • Experience in special events and community program development a plus.
  • This individual must demonstrate operating knowledge of computers with a demonstrable, intermediate level skill (at a minimum) with Outlook, Word, Excel and other comparable software programs.
  • In this capacity, and with the influence this position carries across the organization, this individual must actively foster an organizational culture based on collaboration, support, and constructive communication, i.e., organization skills, ability to work effectively under deadline constraints, effective written and verbal communication skills, judgment and problem-solving skills, education and training skills.

 

BEHAVIORAL REQUIREMENTS

The employee in this position must uphold the core values of LifeCenter; these include:

  • Integrity: We are trustworthy, reliable, respectful, and accountable.
  • Collaboration: We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.
  • Courage: We take personal responsibility and face challenges head-on.
  • Service: Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.

ANTICIPATED WEEKLY TIME COMMITMENT

The duties of this position will typically require 37 hours per week. Because of the nature of this position the incumbent may need to work outside of regular business hours, including evenings and weekends, sometimes without advance notice.

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

  • A Bachelor’s Degree in public relations, communications, journalism, marketing, or related field.
  • Relevant work experience can be considered as a substitution for academic requirements.
  • At least eight years of relevant work experience in marketing and communication. Work experience in a healthcare organization is preferred.
  • Previous staff management and development experience is required.
  • Requires a valid driver’s license and access to an insured automobile or the ability to arrive and depart from work and work related functions at expected times.

Based on considerations of various state requirements within our service area, Organ Procurement Organization industry practices, our hospital and community partner requirements, and our commitment to the safety of our people and communities, LifeCenter Northwest has made the decision to require members of our workforce to be fully vaccinated for COVID-19 by October 18, 2021.

Proof of vaccination, or applicable medical or religious exemption will be required as a condition of employment upon offer. For those that need to complete the vaccination series, start dates will be adjusted.

LifeCenter Northwest is proud to be an Equal Opportunity Employer. 

 

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