As an Regional Operations Manager, you will have overall responsibility for all aspects of field operations, office administration, safety record and financial success for all branches in the designated region.
Essential Duties:
Business Administration & Development
-
Responsible for overall performance of assigned group of offices in the Region
-
Responsible for overseeing Area Managers for each branch and ensuring proper leadership at the branch level
-
Overall responsibility for all assigned branches’ Profit & Loss statements
-
Implement strategic operational efficiencies and a proactive approach to budgeting
-
Perform analyses of the expenditures in relation to the budgeted figures for all assigned branches’ offices
-
Develop, coordinate and implement marketing plans designed to maintain and increase existing business and capture new opportunities
-
Collaborate with Branch Managers in setting sales/service goals as well as recommending and implementing initiatives to increase and improve the branch sales/service record
-
Drive profitability through strategic methods such as cost cutting, developing efficiencies and other methods as approved by management
-
Regular reporting to Executives on regional performance metrics
Service Operations
-
Ensure streamlined and efficient dispatching and scheduling procedures at each regional branch
-
Analyze, recommended and implement new and existing administrative procedures ensuring administrative departmental requirements are met
-
Work with Project Management Department and regional offices to streamline estimating, planning and overall project management procedures
Product Sales & Rentals
-
Responsible for ensuring branch managers are keeping inventory controls in place and reporting (monthly at a minimum).
-
Propose solutions for enhanced inventory methods and if necessary staffing for better overall inventory controls
-
Implement and maintain quality controls for excellent customer service
Employee Development & Recruitment
-
Responsible for ensuring a professional, stimulating and supportive work environment at each regional office
-
Oversee all aspects of recruitment, training, cross-training and development of all staff
-
Responsible for ensuring employee performance reviews are being conducted in a timely manner providing recommendations for salary and development initiatives
-
Training and development of managerial staff as well as accountability for performance of managers
Facilities & Fleet
-
Responsible for maintenance, security and safety at each regional branch
-
Ensure regional branch compliance to OSHA standards
-
Work with Branch Managers to enhance facility’s image, appearance and organization
-
Responsible for all aspects of fleet management, maintenance, and reporting as directed by corporate office and the Fleet Manager
-
Work with Fleet Manager to oversee the assigned branches’ fleet
Safety
-
Responsible for all areas of safety including operations being performed in the field.
-
Work with Branch Managers to drive safety initiatives
-
Ensure proper safety training of all staff and other initiatives as directed by senior management in order to maintain an excellent safety record
-
Analyze, recommend and implement new and current work related injury procedures ensuring all regional staff are properly trained and vendors and providing efficient and effective service
-
Maintain awareness of all work related injuries with follow up analysis and recommendations in order to prevent future incidences