Regional Training Specialist
Job Details
Spokane, WA - , MO
Road Warrior


PFSbrands, a 100% employee owned company, headquartered in central Missouri, is the parent company of foodservice brands-- Champs Chicken®, Coopers Express® and BluTaco. These three turn-key hot food programs along with several other of the companys recognizable private-label brands can be found in the delis of nearly 1,300 convenience stores and supermarkets across 38+ states. PFSbrands (formerly Pro Food Systems) has been named by INC. Magazine as one of the Fastest Growing Privately-Held Companies in the USA for 9 consecutive years. The impetus behind PFSbrands continuous, rapid growth is a culture that thrives on making its retailers successful. To do so, its retail partners are provided unparalleled levels of professional support by a dedicated and enthusiastic company staff and through generous programs, well-honed processes and delicious products. This approach has turned the companys brands into two of Americas leading prepared food programs. Learn more about us at: .

Job Type: Full-time

Compensation: Base salary with excellent performance-based incentives

Required education: College degree or comparable work experience

Required experience: 3+ years restaurant operations/management or food service sales experience desired

Other requirements: Valid driving license and safe driving record

Travel: Extensive overnight travel is required

Benefit Package: Company car, paid business travel expenses, paid time off, holidays, medical, dental, and prescription drug coverage; long and short-term disability insurance, life insurance, 401K with company match, Employee Stock Ownership Program (ESOP)

The Regional Training Specialist (RTS) is primarily responsible for the coordination and successful execution of new store opening trainings, existing store re-trainings, equipment trainings, trade show participation, and other retailer training or Field Operations-related activities within their assigned geographic region. This position will require EXTENSIVE travel and overnights, and a passion for helping our retail partners establish and achieve greater levels of success in operating their branded foodservice programs through superior training consultation and support. Candidates open to relocation could potentially have the opportunity to accelerate the advancement of their career.

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Essential Duties and Responsibilities



  • Conduct and lead New Store Opening Trainings - Responsible for proper execution of all aspects of PFSbrands New Store Opening SOPs to ensure the successful launch of our branded programs
    • Ongoing monitoring of new branded account activity, scheduled opening dates, pre-opening checklists, and other information in CRM to anticipate new store opening training needs within assigned region
    • Maintain ongoing communication and coordination with Corporate Trainer, Regional Manager, Business Advisors, and Business Developers to determine new store opening training needs/assignments
    • Execute established Store Opening Training SOP, Store Opening Photos SOP, and provides detailed opening recaps via CRM
    • Receive consistently positive customer feedback via new store opening surveys and NPS ratings
  • Conduct and lead Store Re-Trainings - Responsible for conducting successful re-trainings of store personnel within existing customer base to assist our retail partners in continually improving execution of their foodservice program(s)
    • Maintain ongoing communication with Business Advisors, Regional Manager, and Corporate Trainer to evaluate store re-training needs within the assigned region
    • Coordinate, schedule, and execute store re-trainings based upon needs within the region
    • Complete VALUE Report recap detailing re-training activities and opportunities for improvement
  • Conduct and lead Equipment Only Trainings - Establish and maintain complete knowledge of all equipment lines that PFS represents, and leverage that knowledge to execute successful training of store personnel on those equipment lines
    • Maintain ongoing communication with Business Advisors, Business Developers, Regional Manager, and Corporate Trainer to evaluate equipment training needs within the assigned region
    • Coordinate, schedule, and execute equipment trainings based upon needs within the region
    • Completes detailed recaps of equipment trainings via CRM
  • Conduct and attend Trade Shows - Participate in the coordination, set-up, and execution and tear down of food shows within the assigned region ensuring positive representation of PFS and our branded programs at all times
  • Existing Territory/Business Advisor Coverage - Per supervisor direction, occasionally assumes responsibility for coverage of existing Business Advisor territory, and execution of all related responsibilities per the Business Advisor job description. Most likely to occur due to changes in staffing/personnel or as a means of ongoing career growth and development
  • Perform all other duties as assigned



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 3+ years of foodservice operations and/or foodservice training experience
  • Exceptional personal/human relations skills with the ability to effectively communicate with all types of people from owners to hourly employees for business results
  • Self-motivated with good work ethic.
  • Able to adjust to a changing work environment
  • Must be able to travel for extended time periods, ability to work occasional weekends
  • Possess a coaching/mentoring personality and a desire to see others learn
  • A sincere commitment to PFS Core Values, and desire to lead and help other individuals develop themselves personally and professionally
  • Self-starter with ability to work independently at least 90% of the time, with little supervision
  • Strong work ethic with the company and customer always as a priority
  • Sales oriented; always focused on customer needs first!
  • Excellent verbal and written communication skills
  • Excellent leadership skills
  • Technological skillsets to include use of Word, Excel, PowerPoint, CRM, WebEx, and other software as required
  • Organization of business materials; internal, customer, and project files
  • A likeable personality
  • A positive attitude!
  • Persistent nature; follow-up is a must
  • Ability to manage and schedule time efficiently and effectively


  • Approximately 10% of the work is performed in an office setting.
  • Significant overnight travel, 20+ nights per month, is required to cover the assigned territory.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manage high automobile drive time expectations, 5K-10K miles/month
  • Frequently is required to stand, walk, stoop, kneel, crouch, and crawl
  • Occasionally required to sit and climb or balance
  • Must regularly lift and/or move up to 50 lbs., frequently lift and/or move up to 75lbs