Pandemic Coordinator (Temporary)
Job Details
Los Angeles, CA - Los Angeles, CA
High School
$18.00 - $22.00 Hourly
Admin - Clerical


If you are looking for an organization where your gifts, talents, skills, and abilities contribute to a greater cause, join our work at DWC! At DWC we envision a Los Angeles with every woman housed and on a path to personal stability. Our mission is to end homelessness for women in greater Los Angeles through housing, wellness, employment, and advocacy.

DWC is seeking an individual with excellent interpersonal and empathic communication skills to assist the HR department to limit the spread of contagious diseases. In this role, the Pandemic Coordinator monitors staff, resident, and participant airborne diseases test results, supports adherence to DWC’s aerosol transmissible disease policies, conducts health assessments of symptoms, enacts quarantine measures, and supports people in quarantine with needed resources.

As a trusted liaison in the HR Department, the role requires a highly resourceful individual with a high degree of emotional intelligence, cultural awareness, self-motivation, professionalism, excellent written/verbal communications skills, and exceptional analytical skills.

Essential Functions:

  • Coordinate weekly COVID-19 testing made available to staff; ensure communication with health care provider and update staff with needed information regarding all available testing sites.
  • Monitor and document weekly staff COVID-19 reporting results.
  • Coordinate contact-tracing efforts with DWC staff, residents, and participants when DWC is aware of a positive test result or someone has displayed signs and symptoms of any aerosol transmissible disease.
  • Interview traced contacts, assess symptoms, and refer people for testing.
  • Provide contacts with regulated information on isolation and quarantine procedures.
  • Lead staff safety training on adherence to DWC’s Aerosol Transmissible Diseases Policies and Safety Procedures to all new hires and on a regular basis to all staff.
  • Collect and accurately record contact tracing efforts in DWC’s internal system.
  • Update and share community resources of assistance to staff, residents, and participants.
  • Comply with all Health Department regulations, including HIPAA Compliance.
  • Other duties as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Exceptional organizational skills and sound judgement.
  • Excellent interpersonal skills to assist distressed individuals from different cultural backgrounds.
  • Strong written and public speaking skills

Supervisory Responsibility 
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment and remotely from the employee’s home. This role routinely uses excel and survey software for tracking purposes.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.  This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.   

Position Type and Expected Hours of Work 
This is a part-time position. Days and hours of work are especially needed for Monday’s from 9 – 11 am & 3-5 p.m., Tuesday 9-12, Wednesday 9-3, Thursday 12-5, and Friday 9-12; with flexibility to work evenings and weekends in the event of an urgent need for contact tracing. Weekly hours may need to shift based on testing availability. Currently the onsite hours are Wednesdays 9-3 and Friday 9-12 as those coincide with testing services.

No travel is expected for this position. 


Required Education and Experience 

  • College-level education, High School Diploma or GED.
  • Previous Contact Tracing Training, preferred.
  • Previous healthcare related work experience, preferred.

Required Knowledge/Skills/Position Qualifications

  • Exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, organizational skills, and the ability to maintain a balance among multiple priorities.
  • Ability to comply with regulations and communicate official information in an appropriate manner.
  • Intermediate proficiency in Microsoft Office Suite. 
  • Add to the DWC’s culture of care for the community we serve as well as the staff.
  • Understanding of and appreciation for the unique service model and practices that DWC has evolved over its 40+ years of operation, including the ability to model trauma-informed customer service to all stakeholders.
  • Ability to display understanding of the complexity of poverty and women’s homelessness.
  • Ability to communicate effectively with a wide range of audiences in both written and verbal formats.
  • Excellent problem-solving, planning, organizing skills.
  • Ability to work in a high-paced environment.
  • High emotional intelligence
  • Oral and written fluency in Spanish and English a plus

Additional Eligibility Qualifications
Access to reliable internet connection for remote work.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.