Parent and Family Programs Manager

POSITION OVERVIEW

The position of Parent and Family Programs Manager is integral to the success of The Westminster Schools advancement program. This leader is responsible for developing and executing programs, in collaboration with the Associate Vice President for Strategic Communications & Partnerships, designed to build and extend parent engagement in school life. The Parent and Family Programs Manager will foster and cultivate meaningful connections through creative outreach that effectively advances the priorities and mission of the School. This individual will provide guidance and support to the Westminster Parents Association (PAWS and PAWS in the Lower School).
 

Supervisor: Associate Vice President for Communications & Partnerships
Supervisory Responsibilities: N/A
Position Status: Salaried, exempt, full-time, regular, 12-month
Hours of Work: Days of work are Monday through Friday and the core hours are 8:00 a.m. to 4:30 p.m. Occasional evening and weekend work may be required as job duties demand.

ESSENTIAL RESPONSIBILITIES:

Parent and Family Programs

• Develops, in consultation with the Associate Vice President for Communications & Partnerships (Associate VP), metrics that measure parent and family engagement and help inform effective strategies in the future.
• Leads, in collaboration with the PAWS Executive Committee and in consultation with school administration, the development and implementation of an annual parent education program designed to meet the needs of Westminster parents in each division of the School.
• In support of Westminster's academic curriculum and in partnership with faculty and division leaders, identifies parent expertise in specific industry and/or content areas and facilitates connection to enhance course offerings in programs such as JanTerm, MayATL, and others as appropriate.
• Develops and implements, in collaboration with the Associate VP, a comprehensive program designed to engage former Westminster parents (EverCats) meaningfully in the life of the School, further enhancing the constituency's investment in Westminster.
• Attends key parent events to connect with parents and build meaningful relationships.

Parent Associations (PAWS and PAWSinLS) Support

• Serves as liaison to PAWS and PAWSinLS to ensure priority alignment between the Association and the School.
• Fosters strong and productive relationships between other campus divisions and administrative leadership.
• In collaboration with PAWS/PAWSinLS leadership, assists in setting priorities annually in support of the PAWS/PAWSinLS strategic plan while supporting the successful implementation of those priorities.
• Supports PAWS/PAWSinLS Executive Committee in annual identification of aligned, supportive, and collaborative volunteers and ensures appropriate approval process with key administrative team leaders prior to appointment.
• Understands PAWS/PAWSinLS role, goals, and processes to ensure continuity and effective onboarding of new leadership year-to-year.
• Works with PAWS/PAWSinLS leadership to help ensure a consistent, aligned, rewarding experience for parents in all divisions.
• Consults with Communications Team account manager to determine effective annual communications strategy and schedule that meets the needs of PAWS/PAWSinLS and aligns well with all-school communications.
• Partners with school administration and PAWS/PAWSinLS leadership to create relevant meeting agendas; assist PAWS/PAWSinLS Executive leadership in scheduling meetings and managing associated needs; facilitate and oversee list procurement; and provide guidance and assistance in navigating school systems and processes.
• Assists PAWS/PAWSinLS, in collaboration with the Special Events team, in coordination of on campus events, including but not limited to, managing scheduling in online booking systems and navigating necessary systems and policies to ensure a smooth and positive experience for both volunteers and event attendees.
• Manages the PAWS/PAWSinLS Resource Boards to ensure information is up-to-date, easy to find, and timely.
• Proofreads, edits, and prioritizes information submitted to the Weekly Parent Update by parent organizations and serves as a member of the PAWS Approval Group (PAG) to edit all PAWS communications.
• Ensures accurate records of PAWS and Catbackers volunteer involvement in the advancement database
• Performs other duties as assigned.

REQUIREMENTS AND QUALIFICATIONS

• Embraces the mission of and strategic priorities of The Westminster Schools
• Upholds and models OIAs core values and operating principles
• Bachelors degree required
• At least two years of progressive experience in non-profit or educational fundraising, preferably in an alumni and/or parent relations office
• A constituent-centric mindset that informs daily and strategic decisions
• Team player with a positive attitude, collaborative and proactive approach
• Demonstrated ability to both independently and collaboratively build productive and meaningful relationships on behalf of institutions
• Proven experience engaging and supporting stakeholders - leadership, colleagues, faculty, parents, students, alumni, partners, and volunteers
• A disciplined, results-oriented self-starter who can work both independently and collaboratively in a fluid environment
• Well-developed critical thinking and problem-solving skills
• Strong interpersonal skills, including tact, diplomacy, confidentiality, and judgment
• Interest and competence to interact with a diversity of accomplished individuals
• Excellent project management skills - ability to take lead on multi-functional projects, manage and prioritize multiple responsibilities and competing demands, and adapt to frequent and unexpected changes
• Strong attention to detail and able to develop, implement, and analyze strategies with minimal oversight
• Strong communication skills (written, oral, and presentation) to effectively communicate the Schools vision and case for support for priorities
• High degree of competency with Microsoft Office and Google suites software, CRM databases (preferably Raisers Edge), and proficiency with project management software (preferably ASANA)
• Knowledge and experience with a Mac environment preferred
• Growth mindset with active engagement in professional development and best practices
• Commitment to the Schools mission and willing to serve as an ambassador for the School both internally and externally

PHYSICAL DEMANDS

While performing the duties of this position, the employee is required to sit; stand; walk; use hands to finger, handle and feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch and crawl; talk and hear; engage in moderately strenuous physical activity both indoors and out; and smell. The employee may occasionally lift or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

TRAVEL

Occasional out-of-area and overnight travel may be expected.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Westminster is committed to the principle of equal opportunity in employment. It is Westminster's policy to provide equal employment opportunities and administer terms and conditions of employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. EOE/M/F/D/V.

Note: This position description has been designed to indicate the general nature and level of work to be performed by employees within this classification. This position description should not be interpreted as a comprehensive inventory of all duties and responsibilities required or assigned to an employee in this position. Nothing contained in this position description restricts Westminster's right to assign or reassign duties and responsibilities to this position at any time.