Program Manager, Clinical Services - Family Residential Treatment
Job Details
1826 Chicago Ave, Minneapolis, MN 55404 - MINNEAPOLIS, MN
Full Time
Bachelor's Degree

Avivo is seeking a Program Manager who is compassionate, collaborative, and who believes everyone deserves the chance to live well and work well.  The Program Manager will lead a clinical team that supports women and their children on their road to recovery in a 24/7 residential setting. The ideal person for this role leads with respect, excellence, accountability, innovation, diversity, and inclusivity.


As a member of the leadership team within Integrated Substance Use Treatment programming, the Program Manager responsibilities will be to:  1) Provide effective clinical supervision to chemical health professionals, mental health professionals, interns and treatment coordination staff; 2) Ensure that  all individuals receive access to appropriate services and assistance in accessing services; 3) Ensure compliance with 245G and other program requirements, and 4) Provide individual and group clinical services as needed within the program, and/or as assigned by the  Director.   Schedule:  Monday – Friday during daytime hours with availability to work a flexible schedule, to include some evenings and weekends.  


  • Provide individual clinical supervision to treatment staff on a weekly basis to ensure effective care.
  • Ensure delivery of services to Family Residential Treatment program participants and their children in accordance with 245G requirements.
  • Monitor caseload and clinical productivity to ensure program expectations are met/ exceeded for quality client care. Manage caseloads per program expectations.
  • Ensure provision of and provide services to clients as needed, to include assessment, intake, individual and group.
  • Ensure quality employee relations and follow human resource procedures. Ensure the quality of staffing to perform duties through proactive and equitable recruitment, screening, hiring, evaluation, training, and performance management practices.
  • Program Marketing and Development
  • Ensure ongoing implementation and delivery of evidence-based practices associated with successful treatment outcomes approved by director
  • Ensure culturally responsive care to participants
  • Ensure coordination of services with continuum of care (outpatient family treatment, community chemical and mental health and supportive housing) and collaborators ensuring access to comprehensive services for clients.
  • Evaluate and mediate clients concerns and complaints with direction from director.
  • Maintain accurate / timely documentation for client files.
  • Participate in the management team and work in collaboration with the Volunteer Program Manager to assist with supporting intern and volunteer positions which may fall within your program area.
  • Maintain on call availability and emergency on site response.



  • Licensed Alcohol and Drug Counselor (LADC).
  • Bachelor’s Degree or equivalent experience required; Masters Degree desired.
  • Dual Mental Health Licensure (LICSW, LPCC, LMFT, LP) helpful.
  • Demonstrated knowledge and/or experience in culturally specific services and treatment needs of women, men, and families impacted by substance use and co-occurring disorders
  • Capable of independent travel with valid driver’s license and insurance.
  • Professional experience in the delivery of 245G substance use disorder services.
  • Minimum of 1-year of professional supervisory experience.
  • Demonstrated knowledge and expertise working with individuals and families experiencing chemical dependence and/or dual diagnosis.
  • Knowledge and understanding of the implications of 245G and sections 245A.65, 626.556, 626.557, and 626.5572.
  • Ability to pass/ clear DHS Background Study.
  • 2+ years freedom from problematic substance use.
  • Thorough knowledge of clinical continuum, to include: assessment, treatment planning, charting / documentation, crisis intervention, referral process, and discharge planning.
  • Thorough knowledge of community resources and able to work effectively within diverse environment.
  • Strong communication, organizational and documentation skills that meet professional practices and program expectations to include: knowledge of screening and assessing, goal planning and review, case noting, discharge planning and follow-up.
  • Establish and maintain professional relationships.
  • Ability to utilize broad based knowledge of therapeutic and evidence based interventions


SALARY:  DOQ,  based on experience


BENEFITS:   Avivo offers competitive salaries and compensation, including a comprehensive benefits package. Benefits include a generous PTO policy and company observed holidays as well as health and dental insurance, long-term disability insurance, life insurance, and a retirement savings plan.  Health insurance coverage is also available for domestic partners, in addition to other optional benefits.


HOW TO APPLY: Please visit our website to submit your application and resume highlighting your experiences and qualifications through our website at   If you have questions on your application, e-mail


Avivo  serves more than 13,000 Minnesotans each year, helping them achieve recovery, employment, and economic advancement. Founded in 1960, Avivo provides chemical and mental health services, career education, and employment services. We specialize in helping individuals and families who face personal or systemic barriers – poverty, homelessness, joblessness, chemical addiction or mental health concerns – achieve recovery and economic stability.  We believe everyone deserves the chance to live well and work well.  For more information, visit


Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.