Supported Employment Liaison
Job Details
Achieva Main Office - Pittsburgh, PA
Full Time
$46,350.00 Hourly

NEW:  Hybrid work arrangement - up to 2 days a week remote after introductory period!  $3,000.00 sign on bonus!

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This position is a liaison with Achieva’s business partner, Giant Eagle, at their headquarters in Pittsburgh, PA. The Supported Employment Liaison works with Giant Eagle to create and promote employment opportunities for individuals with various disabilities, supporting individuals to become productive employees and contributors to the corporate mission. The majority of the time, the Supported Employment Liaison will be at various Giant Eagle locations.  

The successful candidate will have experience guiding individuals with disabilities through the employment process and developing relationships with businesses to increase employment opportunities for students transitioning to the workforce and adults with disabilities.  Having supported employment experience and knowledge of how the Office of Vocational Rehabilitation operates is a plus.  Reports to the Vice President of Employment Supports and works closely with the appointed contact at Giant Eagle or designee.



  • Learn Giant Eagle's core values, hiring procedures and application processes and apply to the recruitment of qualified job candidates.

  • Coordinate with Giant Eagle management, human resources and front-line managers and supervisors to identify high demand job openings.

  • Job shadow high demand positions to broadly assess the essential functions, tasks, skills and traits of positions to assist in recruitment of appropriate job candidates.

  • Identify priority needs on weekly basis to assist in recruitment of appropriate job candidates

  • Assist referred job candidates with pre-employment activities to include application assistance, interviews, and the outcome of interviews, maintaining communication with appropriate parties OR coordinate the service delivery.

  • Identify internal needs for disability related training if Giant Eagle staff.


  • Partner with Giant Eagle management and or human resources staff to gain full understanding of onboarding processes and employment policies to assist in identifying potential need for supportive services or accommodations.

  • Support Giant Eagle's management team, human resources and front-line managers and supervisors to ensure that any accommodations, assistive technologies, and  supported employment services are in place prior to employee start date and meet employer's expectations.

  • Follow up with all new hires and their supervisors to ensure that Giant Eagle and employees are satisfied with the level of support.


  • Secure and share required releases of information documentation for existing employees experiencing any disability related performance issues for approval to share information.

  • Work with Giant Eagle management, human resources, managers and supervisors to identify and support existing employees experiencing any disability related performance issues.

  • Assess the need for interventions to address gaps between job duties with disability; facilitate the implementation of those interventions.

  • Assist existing employees with disability related performance issues

  • Ensure that all Giant Eagle employment services to retain employment are implemented promptly and to Giant Eagle's satisfaction.



  • Help Giant Eagle identify no-cost business solutions that enhance the culture of diversity, inclusion, and universal design.

  • Track and report all placements that may be eligible for wage reimbursement.

  • Coordinate with appropriate Giant Eagle staff to ensure that all eligible Work Opportunity Tax Credit hires are submitted for possible employer tax credits and track credits paid.


Educational Requirements and Credentials:

Four-year degree in rehabilitation counseling, social work, human resources, adult education, career and work counseling, or a related discipline;


A minimum of 2 years of related experience.

Must have or obtain one of the following within six (6) months of first day of hire

  • Certified Employment Support Professional (CESP) credential from the Association of People Supporting Employment First (APSE); 

  • Basic or Professional Employment Services Certificate of Achievement in Employment Services from the Association of Community Rehabilitation Educators (ACRE). 

  • Act 33/34 and FBI clearances. Achieva pays for all required clearances.

Employment Experience:

The ideal candidate will have demonstrated capabilities in social and community work, specifically with individuals with disabilities. Work experience should focus on case management, supported employment, life-coaching, strategic employer relations, and job development. Supervisory experience in workforce development is preferred.

Achieva is an affirmative action and equal opportunity employer (EOE) and an Employer Partner under the Ticket to Work Program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, national origin, veteran status, or genetic information. Achieva is committed to providing access, equal opportunity and reasonable accommodation for people with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department, 412-995-5000.


Benefits (FT):

  • Medical, dental, and vision with low employee monthly contributions:

  • flexible spending accounts (healthcare and dependent care)

  • PTO plans including vacation, sick, and personal

  • 8 Paid holiday days

  • Achieva paid life Insurance and long-term disability

  • Voluntary short-term disability and whole life and group term life insurance

  • 403(b) plan (all employees) with employer contribution

  • Employee sign-on bonus of $3000 for full-time employees (distributed in installments)

  • Paid mileage for traveling between client sites and offices with a personal vehicle

  • Eligible for Federal Student Loan Forgiveness