Closing Date: February 19, 2020 - 9:59 p.m.
This position works a 15-hour per week schedule which may include morning, afternoon, evening, and weekend hours including Sundays. Successful candidate may be required to adapt to future schedule and location changes depending on library needs.
Perform skilled paraprofessional library support services to contribute to the Library District's effective operation.
Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
- Provide general, basic reference and information service by: assisting customers in the use of library facilities, equipment, resources, and services. Refer complex readers' advisory and reference questions to a Librarian or appropriate staff member.
- Provide courteous and efficient customer service by performing circulation desk tasks.
- Create and present programming for all customer groups as assigned.
- Develop program materials, including reading lists, promotional displays, and presentation materials.
- Provide training to customers in basic library skills including the use of public computers, catalog and reference computers, Internet, and devices.
- Assist customers in resolving technical problems or issues. Maintain and troubleshoot equipment utilized in a community library.
- Perform other library support services including opening and closing buildings and assisting in maintaining the library in neat, clean, and orderly condition.
- Perform collection maintenance activities through the use of reports and data, to include weeding the collection for condition as well as reallocation of library materials.
- May be designated in charge of the community library in the absence of other supervisory staff or building manager.
An incumbent may be designated as follows: Travel from one work site to another as staffing needs require.
Additional Duties and Responsibilities
Duties are considered non-essential and include the following:
- Make presentations to the public as assigned.
- Prepare correspondences and reports.
- Train new staff as needed.
- Attend meetings, trainings, and workshops as assigned.
- Assist with special projects as required.
- Participate on committees or teams as assigned.
- May serve as the volunteer coordinator of a community library.
- Perform other duties as assigned.
Positions of the class typically report to the community library manager. Although direct supervision is not a normal part of the position's work, incumbents may be designated as lead people to provide work direction to coworkers or volunteers.
Core Library Competencies
Employees are expected to demonstrate the following qualities at all times:
- Adaptability: Adjust nimbly to obstacles or changing conditions to arrive at the desired goal.
- Communication: Express self clearly, effectively, and compellingly in written, verbal, and nonverbal messages.
- Customer Service: Build and maintain responsive, effective relationships with internal and external customers.
- Interpersonal: Accurately perceive others and the impact of one's own behavior to balance relationship and goal needs appropriately and positively in interactions.
- Professionalism: Align behavior with the library's mission, values, and strategic focus in serving a diverse stakeholder community.
- Valuing Diversity: Manages relationships with all people inclusively and equitably; conveys respect by valuing and encouraging the unique dimension each employee adds to the organization and each member of the community brings to the whole. Demonstrates an ongoing commitment to expand one's own awareness, knowledge, and skills of others' cultures, beliefs, identities, languages, interpersonal styles, and behaviors.