Teller Downtown

Primary Responsibilities

• Provide prompt and courteous service to customers
• Comply with dual control and security procedures
• Accept retail and commercial checking and savings deposits
• Accept and process cash deposits
• Accept and process coin deposits using coin counter
• Move bagged coins to the vault or designated secure area
• Complete work with a high level of accuracy and in a timely manner
• Process withdrawals and cash checks up to designated limits
• Help prepare currency and bags of coins for fed shipment; Accept currency and boxed coins from Fed shipment
• Assure compliance with all applicable bank policies and procedures, as well as all applicable state and federal banking regulations
• Acquire and maintain knowledge about the importance, requirements of, and procedures for completing Currency Transaction Reports (CTRs) and Regulation CC holds
• Accept loan payments of all types
• Sell cashiers checks and money orders
• Process cash advances on credit/debit cards
• Know when to report suspicious transactions, activity, or situations to appropriate personnel
• Acquire and maintain comprehensive product knowledge
• Promote and cross sell bank products and services, refer customers to appropriate staff for new products and services.

Secondary Responsibilities

• Participate in community service: attend bank functions within the community, interact with customers to create a community relationship, identify opportunities for new business
• Travel to other AVB Bank branches for coverage as needed

Minimum Requirements

• High School diploma or equivalent
• Two years cash handling and customer service experience
• Basic math, reading and writing, and computer skills are required

Physical Requirements

Time spent standing: 5 8 hours daily

Lift (weight): 50 pounds Frequency: as necessary

Motion: Bend, Sit, Squat, Reach, Lift

Functional Requirement: Visual Acuity, Audio Acuity, Manual Dexterity, Speak/Read/Write English, Ability to efficiently process data, discern patterns, and recognize inconsistencies in information.