LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Located in the Smoky Mountains of Western North Carolina, Lake Junaluska is a conference and retreat center that hosts over 50,000 overnight guests annually. We have over 400 lodging rooms, a campground, and meeting space for up to 2,000 people. All of our facilities are located on a scenic 1,200 acre campus which boasts panoramic views, abundant recreation opportunities, and a 200 acre lake. Our market ranges from youth groups to affluent leisure guests primarily from the Southeastern US.

Essential Functions

• Regularly operate all audio/video equipment and set up systems and equipment.

To include:

• Camera operation
• Audio operation
• Lighting operation
• Running presentation software
• Stage set-up and breakdown
• Assisting in the recording and resale office.
• Regularly set up and wire portable audio and video systems. Responsible for hanging banners, wiring, etc. as needed to set up rooms and/or auditorium for customers/guests.
• Routinely climb 15 foot fixed vertical ladder to operate audio and lights.
• Comply will all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor.
• Occasionally perform other duties as assigned.

Knowledge, Skills and Abilities

• A combination of education and experience equivalent to an Associate’s degree in related field or, a minimum of 1-2 years relevant experience working with Audio/Video equipment.
• Hospitality experience strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be detail oriented with knowledge of a wide variety of software systems, word processing and spreadsheet applications, prefer Microsoft Suite.
• Must have working knowledge of all types of sound systems, computers, and live video operations.
• Must have a strong working knowledge of Media Shout, Pro Presenter, and Power Point on PC and Mac.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
• Proven computer skills, organizational skills, and interpersonal skills is required.
• Ability to solve practical problems and handle a variety of customer, clients and employee questions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule

Performance/Success Factors

• Be punctual to work and other related functions
• Performs well in a team environment
• Complete work in a timely, accurate, and thorough manner
• Ability to prioritize daily tasks and events.
• Perform routine duties with minimal supervision.
• Provide leadership to other staff through work ethic and the sharing of knowledge and skills.
• Strives for excellence in all tasks and duties and foster an attitude of “exceeding guest expectations”.
• Able to work independently but operate within LJA policy guidelines using independent judgment.

Working conditions

• Moderate physical activity performing strenuous and non-strenuous activities with moderate to occasional loud noise.
• Works indoors and outdoors with exposure to elements including, snow, rain, wind, etc.
• Ability to coordinate work, regularly moves about, able to stand for prolonged periods of time, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, talk to and hear staff and customer requests, and also lifts or otherwise move objects weighing up to 100 pounds.
• Must be able to regularly climb 15 foot fixed vertical ladder.
• Must have adequate vision to carry out daily activities.
• Work hours: Mon-Sun, nights/weekends and holidays as required.

Lake Junaluska is an Equal Opportunity Employer