Loan Operations Administrative Assistant
Job Details
Entry
Mountlake Terrace - Mountlake Terrace, WA
Full Time
High School
Day
Banking
Description

SUMMARY: We are looking for a highly-motivated individual who shares our vision to “WOW” customers with exceptional customer service and come to work every day with a positive, can-do attitude, provide exceptional customer service to all internal and external customers and work together with other team members to ensure all department responsibilities are completed daily.  

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Provide operational support for remote employees
  • Process payments, payoffs and payoff quotes
  • Organize and distribute the mail
  • Print and mail daily notices and statements
  • Process customer ACH forms
  • Order Payment Coupons
  • Process Mailed insurance documents
  • Process Returned Mail
  • Assist with all general service and operational tasks
  • Order office supplies
  • Performs other duties and tasks as assigned
Qualifications

EDUCATION and/or EXPERIENCE

  • High school graduate or equivalent
  • Ability to work well in a fast paced team environment
  • Proficient with MS Office products
  • Prior responsibility for GL or Account balancing a plus
  • Must be detail oriented while maintaining a high degree of responsiveness and flexibility in performing tasks
  • Strong organization skills

COMPUTER SKILLS

To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer.
  • The noise level in the work environment is moderate as compared to a private office with light foot traffic and office equipment. The employee must be able and willing to work in an open environment and able to interact frequently with other departments.
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