DEFINITION: A community based provider who conducts social services in the home to families referred through the Oklahoma Children’s Services (OCS) contract with the Department of Human Services (DHS). The goal of the services is to maintain children in their own home or to reunify families after an out-of-home placement has occurred.
Office Based: Reports daily to assigned NorthCare office unless working in the field with or on behalf of an OCS family.
JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Provides services with professional enthusiasm and in a manner which is welcoming, engaging and accessible. These services are recovery focused, strength based, culturally competent, consumer centered, co-occurring capable and trauma-informed. Work as part of a team to meet the needs of the consumer in a timely and thorough manner. Interacts with consumers in a respectful, genuine and professional manner.
Completes intake staffings; attends meetings at DHS such as: Family Team Meetings, Family Group Conferences or Court Reviews; conducts home visits for FPS or PAS providers who are on PTO or otherwise out of the office; further assists Team Leaders or Program Manager as directed.
Completes intake staffing documentation within 24 hours; progress notes are to be documented daily up to 72 hours, planned discharges within 24 hours of obtaining signatures and unplanned discharges within 72 hours of directive.
Provides 50% of time in direct consumer service calculated from the total number of hours worked per week. Maintains a caseload.
Conducts services that are sensitive with respect to each family’s culture, ethnic origin, race, language, gender, age, religion, socioeconomic status, sexual orientation, mental and/or physical challenges. Provides services in a natural environment convenient to the family.
Promotes an organizational culture within OCS (CHBS & PAS) and NorthCare that values excellent services, professionalism in presentation as a representative of OCS and NorthCare, and is warm and engaging. Promotes such values with interactions with fellow staff, consumers and community partners.
Provides case management services for consumers, assisting in obtaining needed benefits and resources, including, but not limited to, housing, employment, medical, recreation, social and family supports, nutritional information and medication. Must be knowledgeable of community resources and maintain positive working relationships with other agencies.
Participates in weekly team meetings, consultation, as well as seek and accept consultation from supervisor on challenging or difficult issues.
Maintain professional competency in his/her discipline through appropriate professional readings, attendance at workshops and conferences and through consultation with other professionals.
Demonstrates the ability to teach and model skills from the SafeCare Models in Health, Safety, and Planned Activity Training to facilitate the parent’s development of special skills or increase knowledge in the areas of parenting, home management, behavior management, and child development.
Demonstrates the ability to teach communication and negotiation skills; link families with needed community resources and supports such as: housing, medical, social and family supports nutritional information; connects family member as needed to appropriate mental health services, substance abuse services and domestic violence services. Assistance to obtain a medical home and Soonercare, if eligible, will be provided.
Performs at minimum two home visits per month, under the observation of the SafeCare Coach/Trainer to demonstrate the implementation of the SafeCare Models.
Maintains National SafeCare Home Visitor certification.
Works a 40 hour full-time schedule being available to families 24 hours per day, seven days per week. Evening and weekend hours will be necessary to accommodate the work schedule of each caregiver and school schedules of the children in the family when scheduling appointments.
Access PayCom daily to enter time in/out.
Utilize the outlook calendar to create a weekly schedule for trainings, meetings and visitations with families. The schedule will include the consumer name and KK number, current address and telephone number. The Advanced Family Preservation Specialist will notify the Team Leader of any alterations to the schedule (cancellations, new appointments, missed appointments etc.).
Carry a cell phone at all times and will respond to all work related calls within 60 minutes of receiving a voice mail message and will read and respond to emails daily.
Attends all agency and program required trainings with Coach/Trainer, DHS staff meetings and program staff meetings as scheduled.
Coordinates services in a professional manner when collaborating with other service providers in order to maintain good working relationships in the community.
Abides by the agency policy on confidentiality and at all times and respects the integrity and confidentiality of the family.
Performs other related duties as required and assigned by supervisor and/or executive management.
EOE Statement: NorthCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.