Knowledge, Skills, Abilities
- Strong verbal communication and computer system navigation skills are required
- Experience in high volume outbound, sales, telemarketing, and/or cold calling preferred
- Ability to adhere to elements of a script
- Reliable and an exceptional communicator
- Excellent organizational skills and attention to detail
- Knowledgeable with an appreciation for campaigning within a human rights organization
- Experience working within a team to achieve a shared objective
- Ability to achieve monthly goals and stay motivated
- Advocacy, customer service, call center, and/or fundraising experience are a plus
- Skilled and confident in building interpersonal relationships
- Knowledgeable in database systems and the creation and use of spreadsheets
- Must be comfortable interacting with external members and high-profile donors
Education and Experience
- High school diploma or equivalent is required
- Experience with customer service in a high volume, metrics-based call center setting, preferred
We recognize the valuable skills that can be gained through internships, fellowships, volunteer work, and non-traditional work experience. This experience helps build competencies and knowledge that may translate to our job openings. We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
HOW TO APPLY AND OUR EEO STATEMENT
All applications must be completed online and we do not accept paper submissions. Please visit our Careers Page to review all current job postings. You must complete the entire online application, and electronically sign, in order for an application to be considered “complete.” For technical difficulties ONLY, please email email@example.com
Amnesty International USA is an equal-opportunity employer. AIUSA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.
OUR COMMITMENT AS AN ANTI-RACIST ORGANIZATION AND TO INCLUSION, DIVERSITY, EQUITY AND ACCESSIBILITY (IDEA)
Dismantling white supremacy is central to the fight for human rights in the United States and around the world. As we mobilize staff and activists and work with partners to help transform the multiple systems where oppression operates in the world around us as part of our human rights mandate, anti-racism must be integral to our work. What does that mean for Amnesty International in the United States? It means using our people power to fight injustice and centering the voices and experiences of those most impacted by racist structures, beliefs, and laws. Fundamentally, it means doing our human rights work differently than it has been done before, because we know that who we work with, how we work, the work we do, and ultimately who we are, are all interconnected.
As an international, intercultural, intergenerational and intersectional movement of activists committed to protecting and advancing human rights for all, Amnesty is deeply committed to Inclusion, Diversity, Equity & Accessibility (IDEA). To learn more about how we integrate these concepts into our work and workplace, visit: https://www.amnestyusa.org/idea/
Remote and Hybrid Workplace Policy
Because the health and safety of our employees and candidates are a top priority, we are currently conducting our hiring process virtually. We are currently starting our positions as fully remote but will transition to a hybrid work environment when our offices re-open, expected to be in January 2023.