Consumer Lending Administrative Assistant (temporary)
Job Details
Experienced
Mountlake Terrace - Mountlake Terrace, WA
Full Time
High School
Day
Admin - Clerical
Description

SUMMARY:  Responsible for general administrative duties within Consumer Lending department.   

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

•    Promote positive attitude and provide exceptional customer service to customers and co-workers. Embraces 1SB Core Values and leads by example. 
•    Answer incoming phone calls to main line. Assist dealers and branches with general inquiries and refer calls to Analysts/Funders/Account Executives as needed. 
•    Enter data from applications into a computer based loan origination system. 
•    Prepare and type correspondence, reports, notices, etc. for the department as needed.  Maintain several email queues and direct documents to the appropriate loan team.
•    Assist Dealer Support Specialist during the annual Dealer renewal process.
•    Create, generate, and review loan documents for customers and dealers; focusing on quality as well as quantity. 
•    Assist dealer partners in the navigation and usage of the online loan origination system. 
•    Performs other duties as assigned.

 

Qualifications

EDUCATION and/or EXPERIENCE

  • Basic understanding of consumer loans products and terminology desired.

  • 1 year of Administrative Assistant experience.

COMPUTER SKILLS

To perform this job successfully, an individual should be skilled in Microsoft Office Products, have 45+ WPM typing speed and 10-key experience.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee will primarily operate in a general office environment, using office equipment such as a phone and a computer. 
  • The noise level in the work environment is moderate as compared to a private office with light foot traffic and office equipment.  The employee must be able and willing to work in an open environment  and able to interact frequently with other departments. 
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