Family Wellness Fitness Associate
Job Details
Family Wellness - Mandan, ND
Part Time


Lorell Jungling, Member Services Representative said, "I love my job because it allows me to connect with my community and serve our members. It is a great way to start my day by serving and greeting our members. I also work in a facility that has a fun atmosphere created by our directors and our team of workers. We all work together to serve our members and community."

We offer a fun, rewarding work environment and FREE YMCA & Family Wellness Membership for all staff members!

The Fitness Associate engages and inspires members by providing a high level of service in the Wellness Center (strength & cardio exercise area). Promotes wellness and member engagement in accordance with Family Wellness policies and procedures. This job is located at the Family Wellness facility at 2700 46th Ave. SE in Mandan.

  • Warmly and enthusiastically greets Wellness Center users by name with eye contact and a smile.
  • Schedules and conducts Wellness Center orientation appointments with members.
  • Responds promptly and courteously to all member inquiries. Anticipates member needs and proactively approaches them. Understands and is able to professionally conduct user interviews, guiding new members to the appropriate support programs and services.
  • Maintains current knowledge of all fitness equipment in the Wellness Center including use, maintenance and how to instruct on all Strength and Cardio equipment.
  • Maintains cleanliness throughout the Wellness Center by performing light cleaning duties, including lifting 45 pound weight plates to put them away. Keeps towels and wipes stocked. Reports equipment/facility problems immediately.
  • Takes a proactive role in problem solving issues regarding members by enforcing all rules and guidelines.
  • Applies all policies dealing with member services and facility safety/emergency response.

Part Time Shifts Available, Monday-Friday:

  • 3:00 pm-7:00 pm
  • 7:00 pm-11:00 pm

Additional Weekend Availability Preferred, 3-5 Hour Shifts:

  • Saturday Between 6:00 am-7:00 pm 
  • Sunday Between 9:00 am-7:00 pm

We are looking for someone who displays the values of caring, honesty, respect and responsibility. Knowledge of and experience with fitness preferred. Must possess adequate knowledge of strength and cardio equipment including proper use, benefits, cautions and maintenance. Previous customer service or related experience preferred. Ability to work independently as well as display excellent interpersonal and problem solving skills required.

The YMCA is a powerful association of men, women, and children joined together by a shared commitment to nurturing the potential of kids, promoting healthy living and fostering a sense of social responsibility. We offer a wide variety of programming, childcare and wellness opportunities to individuals and families of all kinds.

The Missouri Valley Family YMCA has more than 22,000 members, serving 1 in 5 households in the Bismarck-Mandan community. The Family Wellness location opened in Mandan near Raging Rivers Waterpark in January 2017.

The YMCA received the Prairie Business Magazine 50 Best Places to Work award in 2018-2021 as well as the Bismarck-Mandan Young Professionals Network Top 10 Workplace award in 2019 & 2020.


Key Words: Customer Service Representative, Personal Trainer, Instructor, Cashier