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Wide Format Supervisor

Job Details

Miami - Hialeah, FL
Full Time
Graduate Degree
Up to 25%
1st Shift


Job Purpose: Leads wide format department to meet all SEP customer needs for printing, laminating, transferring and applying graphics on a variety of wide substrates.


Scope: Efficiently runs all type of press work on all wide format presses

  • Know and enforce all equipment safety features and plant safety rules
  • Show and demonstrate a quality-conscious attitude
  • Ability to aide in the development of the departmental budget
  • Management of departmental P&L to budgeted requirements
  • Effectively manage departmental labor and overtime cost
  • Evaluate the efficiencies and profitability of the department and apply improvements
  • Ability to efficiently manage workflow and equipment scheduling
  • Provide timely and effective feedback to operators regarding performance, responsibilities, department goals and objectives
  • Responsible for employee training and secession management
  • Manage an effective repair and preventive machine maintenance program for all departmental equipment
  • Strong coaching, leadership and communication skills
  • Strategic thinker
  • Effective communicator
  • Good computer skills
  • Promotes a safe, clean and healthy workplace
  • Monitors supply usage and orders materials needed for production
  • Applies graphics printed to various substrates
  • Ensures required resources are available to complete job (media, fonts, graphics, etc.)
  • Evaluates output and make adjustments to obtain a desired level of image quality
  • Capable of troubleshooting problems that occur during job submission or the printing process
  • Addresses problematic orders and customer complaints
  • Exhibits ability to train others
  • Computer literate
  • Responsible for ensuring employees are accurately collecting time, material usage and location movement data in the MIS system.
  • Responsible for timely review, authorization and submission of employee timesheets




Competencies for Achieving Essential Job Responsibilities   

  • Focusing on Customer Needs               
  • Exhibiting Interpersonal Skills
  • Quality/Attention to Detail
  • Problem Solving     
  • Good Housekeeping Skills
  • Communication Skills             
  • Initiative
  • Planning and Organizing
  • Dependability
  • Accountability
  • Professional Decorum
  • Job Knowledge
  • Safety Awareness



  • High School Diploma or equivalent



Experience In:  

  • >3 years’ experience with wide format digital print operations




  • Must possess strong problem solving/decision-making skills.
  • Knowledge of printing substrates and characteristics
  • Strong multi-tasker capable of handling tight deadlines and high volume
  • Effective verbal and written communication skills
  • Self-motivated, highly detail-oriented, professional and organized
  • High mechanical aptitude
  • Knowledge of materials and equipment utilized for printing, binding and finishing.


Technical Skills

  • Advanced knowledge of wide format technology
  • Advanced wide format problem solving and troubleshooting skills
  • Basic math skills (adding, subtracting, multiplying, and dividing whole numbers and fractions and converting fractions to decimals and converting decimals to fractions)
  • Able to use basic hand tools and light power equipment
  • Basic MS Office skills
  • Computer literate


Culture and Motivational Fit

The mission for all Southeastern associates is to protect and enhance our clients’ brand. Every decision we make, every action we take with the products and services we offer needs to reflect the sole purpose of serving that mission. Our associates are expected to work collaboratively, communicate honestly and respectably, embrace change, and focus on processes that contribute to a positive client experience. We value associates that embrace new learnings and are adaptable to an ever-changing work environment.



Physical Requirements:

  • Must be able to sit and stand for extended periods of time as required.
  • Must have visual acuity necessary to read material composed on video display terminals.
  • Must have the ability to move from place to place within the building.
  • Must be able to complete repetitive motion of hands and arms to input/retrieve information from computer.
  • Must be able to bend/reach to get materials from floor, high and low shelves.
  • Must be able to lift/carry up to 40 lbs.


Complexity: (Refers to complexity of analyzing data or complex issues regarding direction, problems solution and decision making)
Due the nature of print and print customer needs, problem solving and decision making during the production process is necessary on a regular basis. 
Independent Thinking: (Refers to innovations or creative approaches used and indicate the frequency with which they are performed.  Indicate the degree to which this position is governed by procedures and standards).
People in this position must be able to find balanced solutions that adhere to policies/procedures and yet satisfy customer needs on a regular basis.  They must be able to bridge the gap between company and customer needs.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).