Study Operations Assistant
Job Details
LIC - Central DOHMH - Long Island City, NY
Full Time
Study Operations Assistant

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers.  To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.  


PROGRAM OVERVIEW (CDC – NHBS, 600 West 168th St., NYC, NY) 

The National HIV Behavioral Surveillance Study (NHBS) is an annual CDC-sponsored project in New York City and other participating sites. The project is aimed at measuring HIV prevalence, testing, access to and utilization of HIV prevention services and risk behaviors among groups at increased risk for HIV. For 2022, we will be conducting a survey cycle among people who inject drugs (PWID). Participants will undergo an interviewer-administered survey, be offered testing for HIV and hepatitis C (HCV), and linked to care and services. Participants will be recruited via respondent driven sampling (RDS), a peer-recruitment method. 



The Study Operations Assistant will report to the Study Operation Supervisor and be responsible for supporting recruitment and on-site data collection activities as needed for the project. The Study Operations Assistant will also provide participants with remote interview navigation, electronic equipment use guidance, and adherence to COVID-19 guidelines. Staff in this position: 1) must adhere to strict detailed survey research protocols; 2) have ability to comply with strict protocols for confidentiality; 3) must have strong attention to detail; and 4) have ability to establish rapport with diverse racial/ethnic, socioeconomic, and sexual orientation groups. Study Operations Assistants will be expected to maintain confidentiality, effectively communicate with their supervisor daily, and be on time for all study appointments. Training will be provided. 



  • Assist Study Operations Supervisor with daily operations at field site (Washington Heights). 

  • Recruit initial participants via community outreach. 

  • Act as a back-up Study Operations Supervisor. 

  • Assist Study Operations Supervisor with training data collection staff.  

  • Assist with coupon management, using Coupon Manager software. 

  • Assist with scheduling videoconferencing appointments with interviewers.  

  • Send appointment reminders to participants. 

  • Ensure COVID-19 safety protocols are followed before, during, and after each interview. 

  • Conduct a 45-minute interviewer-administered survey with participants through a video-conferencing platform, when needed. 

  • Provide in-person rapid HIV and HCV testing, when needed. 

  • Provide participants HIV and HCV results and counseling, when needed. 

  • Accurately document participant information on paper and electronic forms. 

  • Escort and support study participnts at the study site.  

  • Other duties as assigned. 


  • High School Diploma or GED 

  • Familiarity with video-conferencing software, such as Microsoft Teams.  

  • Ability to learn and use computerized interview programs. 

  • Strong communication skills.  

  • Preferred Skills 

  • Fluent in Spanish  

  • Experience working with PWID.  

  • Experience with participant recruitment or community outreach. 

  • Experience in conducting research interviews. 

  • Experience in HIV testing and counseling. 

  • Certified phlebotomist and/or very experienced in phlebotomy on PWID is an advantage, but not required.  



NYC Department of Health, 600 West 168th Street, NYC, NY 10032 (Washington Heights, Manhattan). 



Up to 28 hours per week. Workdays are Monday through Thursday, and the temporary position will be funded through 12/31/2022 or until the target sample size is enrolled, whichever is sooner. 



$29 per hour. Compensation for the temporary position is hourly, with a rate commensurate with experience. Selected candidate is eligible for benefits via staffing agency.    



This position will be hired through a staffing agency. There is potential for this position to transition to DOHMH and therefore candidates must meet DOHMH eligibility requirement including NYC residency. 



To apply, send Resume, with Cover Letter, including how your experience relates to this position. Applicants who best match the position needs will be contacted. 


The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.