Social Media Intern
Job Details
Entry
Main Office - Bronx, NY
Internship
$16.00 - $20.00 Hourly
Up to 25%
Intern
Nonprofit - Social Services
Job Description

PRIMARY FUNCTION/PURPOSE:

The Social Media Intern is responsible creating content and maintaining BPHN’s online presence ensuring that it is in line with our brand mission/values and is relevant and innovative to the industry to boost media awareness. This includes but is not limited to Facebook, Instagram, BPHN’s website, LinkedIn, and Twitter.

DUTIES AND RESPONSIBILITIES:

  • Assist with the design and execution of social media and email campaigns to support outreach for various BPHN departments.
  • Create weekly and monthly editorial calendars to promote BPHN on various social media websites.
  • Define and track social media engagement and metrics to identify high-performing ideas and campaigns for scalability.
  • Support BPHN teams at live and online event.
  • Perform social media marketing research.
  • Respond to comments and DMs on social media platforms.
  • Develop new strategies for increasing engagement via social media platforms (i.e., social media polls)
  • Grow and expand the company’s social media presence into new platforms, while enhancing presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram.
  • Plan, create, distribute, and schedule engaging written or graphic content in the form of e-newsletters, web page content, blogs, and social media messages
  • Create a regular publishing schedule and implement it through an editorial calendar to plan, manage and promote specific, timely marketing campaigns
  • Create brand awareness and ensure a strong online reputation through constant engagement and well-planned, timely, accurate and platform-relevant updates across social media
  • Assist in development of content-driven social media and writing to help grow our audience, drive revenue, and increase online traffic.
  • Help with editorial support (research, writing, editing, fact-checking, proofreading, transcribing).
  • Collect and analyze customer data about visits and interactions to create comprehensive reports and use that information to improve future marketing strategies and campaigns
  • Research regularly to identify emerging trends and topics of interest within the realms of social service, health, and wellness.
Qualifications

POSITION REQUIREMENTS:

Education: Rising college senior or recent college graduate

Qualifications:

  • Must possess exceptional written and oral communication skills.
  • Must possess exceptional written and oral communication skill with an astute knowledge of social media platforms, Microsoft office suite, and media content.
  • At least 1 year experience with social media management.
  • Exemplary planning and time management skills.
  • Ability to multitask and prioritize daily workload.
  • Operate independently with minimal supervision.
  • Strong technical skills including MS Office Suite, Google suite, and social media platforms.
  • A highly motivated, energetic self-starter who works collaboratively across cross-functional teams.
  • Maintain discretion and confidentiality.

POSITION SCOPE: Employee is responsible for providing administrative support to C-suite.

PROBLEM SOLVING: Independently works through routine problems, determining solutions from established standards or procedures.

KNOWLEDGE: Duties require an understanding of principles, concepts and methodology associated with marketing and social media.

FISCAL RESPONSIBILITY: Makes routine low-cost expenditures, as designated by supervisor.

CONTACTS: Works with staff and external vendors as directed.

SUPERVISION: None.

OTHER REQUIREMENTS:

Ability to travel locally when needed. Required to speak clearly and hear the spoken word well. Required on a regular basis to be prepared to utilize appropriate techniques to ensure a favorable company brand image.

Required to utilize near vision to read data and other documents including spreadsheets and reports in printed form or on computer screens.

Work Environment and Physical Demands

The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, kneel, talk or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel locally using public transportation

AGENCY EXPECTATIONS OF ALL EMPLOYEES

Adheres to Bronx Parents Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates. Attendance and Dependability: the employee can be depended on to report to work at the scheduled time and is seldom absent from work. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious about assignments. Communication and Contact: the employee communicates both verbally and in writing with superiors, colleagues, and individuals inside and outside BPHN. Relationships with others: the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside BPHN. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships. Employee adheres to mission statement and guiding principles.

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