The Clinic Manager is responsible for the day-to-day management of clinical support staff and the effective operation of multidisciplinary services in collaboration with Site Medical Director. The Supervisor will execute daily management systems to facilitate excellence in nursing practice (RN and/or MA), clinic operation, and patient flow, and provide support of provider practice and patient care to achieve optimal performance, efficiency, and service excellence in the following areas:
- Infection Prevention and Control
- Nursing standard of practice, performance improvement and quality outcomes
- Nursing recruitment and retention
- Nursing orientation and competencies
- Nursing education and workforce development
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for the recruitment, hiring, supervision, development, competency assessment and performance evaluation of non-LIP clinical staff. Non-LIP clinical staff supervised may include medical assistants, registered nurses, or other clinic staff. Completes time cards and coordinates Paid Time-Off (PTO) requests for staff
- Responsible for MA and/or RN staffing schedules under direction of Clinic Manager to ensure optimal resource utilization
- Maintains strong visibility at site to supervise workflow in clinic. Provides clinical assistance where needed to overcome temporary workflow congestion. Provides RN support of provider practice and patient care to achieve optimal performance, efficiency, and service excellence.
- Accountable for maintaining adequate clinic inventory of medical supplies and biologics
- Accountable for complete and timely follow up on patient incidents and complaints in MCC Safety Zone program
- Responsible for the clinic’s compliance with safety/infection control activities and documentation including refrigerator/freezer logs, instrument cleaning/QA, hand hygiene audits, eyewash station checks, monthly crash cart logs, and emergency drills
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment and Physical Demands
This job operates in a healthcare setting. This role may occasionally come into contact with patients who may have contagious illnesses. This position is very active and requires standing, and/or walking, bending, kneeling, and stooping. The employee may need to lift and/or move items over 20 pounds.
While performing the duties of this job, the employee is continuously required to perform computer-related work. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate.
Who We Are
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients = 200% FPL), and un/under-insured (40% uninsured, 45% publicly insured) (UDS, 2020).
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minnesota Community Care values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply. Minnesota Community Care is committed to providing Equal Employment Opportunities to all applicants. EO M/F/Disability/Vet Employer.