Customer Service Representative
Job Details
LOC-2029 - 13517 S.W. 136th St - Miami, FL
Full Time
High School
None
Day
Sales

Who are we?

The Parts House (TPH) is the fastest-growing wholesale auto parts supplier in the Southern US. Competing with the industry giants, we listen to understand and then commit ourselves to providing fast, reliable parts solutions. We work hard, execute at industry-leading levels, and correct problems quickly. Our Company strives to constantly innovate by keeping an open communication line with our customers and customized solutions where needed.

 

Our People

 

Our results are driven by our most important asset: our people. We take pride in our work, our exemplary culture, and our wealth of career opportunities. Many of our employees have enjoyed a long and rewarding career at TPH due to the prospect of advancing in every role and our preference to promote from within. Most positions offer on-the-job training so that employees gain the most relevant experience for their roles. We are respectful, friendly, and offer excellent work-life balance so that our employees are comfortable staying with us for the long haul.

 

TPH is seeking a Customer Sales Representative to work in our local store. The Inside sales Representative will handle high volume incoming sales inquiries and help customers with their purchase.

 

Responsibilities: This is a sales job, the expectation of this position is to hit your assigned sales quota on a daily, weekly, and monthly target.

 

  • Answer high volume incoming calls
  • Answer customers automotive parts questions
  • Enter orders promptly and accurately
  • Assist customers with quotes
  • Available Monday thru Friday 6:30am to 3pm
  • Properly greet and thank customer for calling The Parts Hous

 

Requirements

  • ASE Certified preferred but not required
  • Knowledge of Auto Parts or automotive industry
  • Experience in Auto parts sales
  • Must have reliable transportation
  • Dress code, must maintain a professional appearance at all work times

Physical Demands: Typical 9-hour day sitting and answering incoming calls, heavy computer usage to enter orders. Occasional heavy lifting of 50lbs or more may be required.

Compensation: The CSR compensation consists of hourly pay plus bonus.

Benefits: We offer a competitive pay rate and benefits package that includes medical, dental and vision insurance; prescription drug coverage, disability benefits, life insurance, 401k, confidential Employee Assistance program; sick time, holidays, and vacation time.

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