Strategic Account Manager
Job Details
Fully Remote

The Strategic Account Manager (SAM) is responsible for driving excellent customer satisfaction and growth with existing clients. The SAM is responsible for the retention and ensuring current clients are utilizing EMS. The SAM will have a quota for expanding sales for current clients and driving the renewal process.

Essential Functions

· Develop and execute a regional sales strategy plan

· Achieve quarterly sales targets and product mix targets

· Achieve quarterly renewal targets

· Proficiency in presenting EMS products and solutions

· Qualify and close sales opportunities

· Coordinate with internal teams to ensure client satisfaction & retention

· Outbound calls for deepening relationships within the account

· Research markets and sales opportunities

· Assist in sales proposal development and writing of customer proposals

· Creating and delivering sales presentations

· Create and maintain the sales status of all prospects

· Maintain current account, contact, and opportunity history in Salesforce

· Improve and sharpen sales skills

· Performs other duties as required

Secondary Responsibilities

· Coordinate and participate in trade shows as appropriate

· Arrange and execute Demonstration Days at client sites

· Assist in other promotional opportunities as developed

· Work closely with all sales team members, marketing team, and customer support team



Skills and Abilities:

· Proven success in prospecting, qualifying and closing sales

· Proficient in MS Word, Excel, and PowerPoint

· Good organizational skills

· Teamwork and integrity

· Good writing skills, good phone communication and interpersonal skills

· Reliable, time and deadline conscious

· Up to 50% travel required

Education and Experience:

· Bachelor's degree

· 5+ year sales experience required

· CRM experience required, Salesforce preferred