Collections Specialist
Job Details
VMC Bloomingdale Office - Bloomingdale, NJ

The Collections Specialist is responsible for managing and collection all the outstanding accounts receivables from clients and customers. In addition, they may be responsible for other aspects of collections, resolving customer billing problems, and reducing the amount of accounts receivables.

Essential Job Responsibilities

1. Process Invoices

  • Prepares and submits daily customer invoicing, resolves issues and reports on daily sales
  • Maintains filing

2. Collections

  • Daily, reviews aging report and pursues collections with customers both verbally and with correspondence. Confers on reasons for nonpayment and suggests payment plan
  • Pursues customer short pays/billing disputes
  • Researches and reports on claims of invoice payment/discrepancies/makes recommendations on customer credit issues
  • Provides customers with copies of invoices
  • Updates management on unresponsive customers with strategy for payment
  • Reports on financial status of customers and collection efforts
  • Initiates and processes customized billing

3. Credit Reports

  • Retrieves customer D & B check, credit references, if necessary
  • Reviews and determines credit limits and term recommendations
  • Manages credit hold status in ERP system
  • Prepares credit memo forms for entry to ERP system

4. Apply payments

  • Collects on monies paid to The VMC Group, AAC and DCL
  • Researches and transacts payments/credits for intercompany accounts
  • Applies e-store payments and resolves issues.
  • Processes credit card payments
  • Verifies funds are received for prepayment orders
  • Mails payment to lock box when necessary
  • Researches and resolves unapplied cash
  • Applies credits and payments to outstanding invoices
  • Notifies customer service of invalid credit card information
  • Maintains files of payment records

6. Respond to vendors

  • Responds to vendor inquiries regarding invoices
  • Resolves discrepancies

7. Prepares reports

  • Daily reporting includes daily bookings, upcoming shipments dashboard to verify credit hold, aging of Accounts Receivable and Accounts Payable, Accounts Receivable edit lists, Accounts Payable edit lists and check edit lists.
  • Month end reporting for AAC and DCL
  • Sales tax reporting for remittance
  • Case specific reports
  • Contributes to the preparation of journal entries and bank statement reconciliation
  • Establishes AAC as a vendor within customer’s guidelines and requirements


  • Proficient in Microsoft Office
  • Proficient in Microsoft Excel
  • Knowledge of accounting systems and principles
  • Demonstrated ability to calculate figures


  • Detail oriented
  • Consistently accurate
  • Ability to prioritize
  • Proven verbal communication skills
  • Strong organizational skills

Minimum Qualifications

  • Associates Degree a plus
  • 5 years Collections experience
  • Proficiency with Microsoft Excel/Microsoft Office
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