GENERAL PURPOSE:
The LVN Staff Nurse provides medical support services to the providers in order to ensure a smooth flow of patients through the medical clinic
MAIN RESPONSIBILITIES & DUTIES:
- Assists patients calling and visiting the clinic
- Calls and escorts patients to exam area timely to promote continual flow of patients.
- Obtains vital signs, height and weight and documents in Electronic Health Record (EHR) per policy and procedure
- Collects and processes laboratory specimens per policy and procedure
- Enter patient with designated problems and data into i2iTracks per protocol
- Records in EHR timely per policy and procedure (PCMH)
- Maintains daily EHR worklist
- Assists providers with patient health care support
- Performs diagnostic tests per protocol and/or at provider request
- Administers immunizations and medications per protocol
- Assists with calls to pharmacies per protocol and clinical messages to be returned in 48 hours (PCMH)
- Provides patient education and teaching at provider discretion
- Initiates Care Plans and updates EHR per Patient Centered Medical Home (PCMH)
- Initiates Advanced Directives and updates as appropriate per policy and procedure per PCMH
- Interprets PPD skin test results and documents in EHR
- Cleans, autoclaves, and sterilizes instruments, equipment, etc.
- Performs control tests of certain laboratory equipment
- Prepares and stocks exam rooms
- Utilizes effective means to resolve conflict
- Maintains a professional growth by attending all staff meetings and required in-service trainings
- Participates in Continuous Quality Improvement (CQI) and Quality Care activities
- Flexibility to work at other Ampla Health sites as needed
- Other duties as assigned by supervisor
QUALITIES & CHARACTERISTICS
- Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
- Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
- Strives to learn more and is receptive to new challenges and opportunities
- Displays enthusiasm toward the work and the mission of Ampla Health
- Treats all clients, staff and the community with respect and courtesy
PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES
- Valid California Nursing License issued by the Board of Vocational or Registered Nurse required
- Current CPR certification required
- Neatness and accuracy in performing tasks
- Ability to function effectively as part of a team
- Ability to use discretion in situations dealing with confidential patient health information
- Effective time management skills
- Familiarity with primary care outpatient clinic procedures (desirable)
- One (1) year acute care experience (desirable)
- Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols including Patient Centered Medical Home (PCMH) and Meaningful Use (MU)
COMMUNICATIONS SKILLS
- Must have neat and legible handwriting
- Must be able to interact with patients courteously and calmly
- Ability to communicate well with the public
- Utilizes effective verbal and written communication skills