Training and Experience:
High school diploma or equivalent required, Associates degree preferred. Minimum of five years’ experience performing duties related to healthcare enrollment and eligibility at an insurance office, clinic or hospital. A minimum of two years of supervisory experience.
Advanced knowledge of third-party payer plans, including Medi-Cal (both fee-for-service and managed care plans), Medicare, Covered California, private HMO and PPO plans, My Health LA, Ryan White, ADAP/PrEP-AP, drug manufacturer patient assistance programs, sliding fee scale and CalFresh. Strong knowledge of medical terminology highly preferred. Fluency in written and spoken Spanish highly preferred. Microsoft Office programs
Quickly learn eClinicalWorks and PointCare software and become proficient within three (3) months of employment. Demonstrated ability to set priorities for tasks and to work effectively under minimum supervision in spite of interruptions. Ability to provide services in a non-judgmental fashion and work effectively with diverse populations is required as is the ability to maintain records and follow clinical guidelines/protocols. Must be able to work efficiently and complete tasks with a high degree of accuracy; work and solve problems independently; work flexible hours in order to complete tasks and meet client needs. Ability to be flexible in handling unanticipated client needs is required.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.
Must possess a valid California driver’s license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.
Equal Opportunity Employer: minority/female/disability/veteran.