BWH Health Information Specialist
Job Details
BWH-Bournewood Hospital Brookline - Brookline, MA
High School Diploma or GED
Health Care

BWH Health Information Specialist


Description:   To support the Health Information Services Department through a variety of clerical, technical and related support services. Special emphasis is on responding to requests for patient information, assisting with preparing for audits and maintenance of the file area. Performs other duties as directed.

Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery.

Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care. 

Salary:                  Negotiable

 Start Date:          ASAP

 Openings: Part Time - 20 hours per week afternoons

 Qualifications:   Candidates must have strong organizational and interpersonal skills, be detail-oriented and the ability to multitask in a fast-paced environment. Knowledge of governmental, accrediting and regulatory requirements is preferred. Ability to maintain confidentiality of all patient related information, ability to work independently with little direct supervision. Experience working in a Health Information Services Department is preferred. 

Location:   Brookline, MA




Essential Functions: 

  • Processes requests for patient information in a timely manner ensuring a proper authorization to release information is on file
  • Files all medical records in correct sequence
  • Retrieves records for physicians and staff when requested to facilitate record completion process
  • Pulls medical records for studies, surveys and reviews
  • Processes requests for court appointed attorneys in a timely manner
  • Performs any other duties as assigned by supervisor


Essential Competencies: 

  • Knowledge of all governmental, accrediting and regulatory requirements pertaining to medical records
  • Demonstrates knowledge of release of information guidelines
  • Ability to maintain confidentiality of all patient related information
  • Ability to work independently with little direct supervision
  • Strong interpersonal, clerical, organizational skills
  • Must have sound judgment and decision-making skills
  • Ability to communicate with patients, their families and outside parties is required.
  • Knowledge of computers, medical terminology with specific familiarity with psychiatric terminology is helpful
  • Maintains a calm and respectful demeanor while handling difficult people or situations
  • Responds to persons served with kindness, respect and compassion

Minimum Qualifications: 

One to two years of health information services experience preferred.


Physical Criteria:  

  • Must be able to lift up to 25 pounds
  • Must be able to sit for up to 7 hours
  • Must be able to climb stairs without difficulty
  • Must have good visual acuity
  • Must be able to read handwriting of varying styles
    Reports to:    Director of Health Information Services