Required Education and Experience
- Bachelor’s degree in social work or related field preferred; master’s degree a plus
- At least 2 years of case management experience working with similar population
Required Knowledge/Skills/Position Qualifications
- Strong knowledge of the complexity of poverty and women’s homelessness, mental illness, trauma, substance abuse, health issues, and older adults; Familiarity with permanent supportive housing model and evidence-based practices
- Minimum two year experience as a case manager with similar population, knowledge of community resources required
- HMIS experience preferred, with knowledge of data collection tools to track client progress
- Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
- Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
- Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with data management responsibilities
- Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
- Attention to detail
- Ability to be flexible with hours when needed
- Oral and written fluency in Spanish and English a plus
Additional Eligibility Qualifications
- Current valid California state driver’s license, insurance, and vehicle with good driving record
Work Authorization/Security Clearance (if applicable)
- Criminal background check and clearance required
Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.
Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.