eCommerce Manager
Job Details
Scottsdale, AZ - Scottsdale, AZ
Full Time
Day

SiteLock Needs an eCommerce Manager

 

SiteLock is a global leader in the fast-growing cybersecurity solutions market and is the only provider in the industry to offer complete, cloud-based website security protection.  Our mission is to protect every website on the internet – and to protect those organizations and individuals who want to use the internet for business, communication or collaboration. Over the years, SiteLock has consistently earned numerous industry honors and top rankings for our products and organization and appeared on the Inc 5000 list for the third consecutive year with distinction as the top revenue-generating cybersecurity company in Arizona. Our strong brand recognition and proven thought leadership is evidenced by recent features in CBS News, Newsweek, Entrepreneur and many other top media and publications. Founded in 2008, we are recognized as the cybersecurity partner of choice by over 16 million websites worldwide.

 

That’s Nice, But What’s The Job?

In this role, you will lead and partner with multiple cross-functional team members to enable a deep understanding of web performance leading to growth in sales. The ideal candidate will be a strong leader, along with a robust mix of technical and communication skills as well as strong data storytelling and data visualization abilities and conversion optimization.

 

Your Day to Day

  • Own our online revenue goals and targets to drive growth
  • Transition existing customers through the e-commerce channel and drive net-new customer acquisition
  • Lead the development of programs to grow overall site revenue, through the creation of strategies for upsell, conversion, and retention
  • Manage key projects (implementation, launch, administration, training, technical support, maintenance and enhancements)
  • Identify and oversee the appropriate technology requirements to support the eCommerce strategy (including but not limited to UI/UX, marketing, system functionality, process flows, incentive alignment, customer engagement, etc...)
  • Function as a centralized e-commerce subject matter expert (functional & technological expertise)
  • Collaborate with marketing team to identify and implement digital marketing approaches and new technology processes to improve awareness, engagement, conversion and advocacy
  • Define digital platform standards to streamline the customer experience
  • Partner with IT, operations, marketing, finance, and sales to ensure optimization of program objectives
  • Establish and report on KPI's and ROI targets, making strategic recommendations based on metric inputs and make adjustments as needed
  • Manage efforts within budget while driving cost-saving efficiencies and incremental sales

What Are We Looking For?

  • Bachelors or MBA in marketing, strategy or related business field
  • 5+ years e-commerce management experience
  • Proven analytical and data driven decision making
  • Positive attitude and flexibility to accommodate evolving business needs
  • Highly organized with strong problem-solving and business acumen skills
  • Deep knowledge of e-commerce and conversion rate optimization
  • Track record of identifying opportunities and driving execution (continuous improvement)
  • Strong digital marketing experience
  • Strong written/verbal communication and analytical skills

 

Anything else? Absolutely. 

SiteLock was recently awarded the Best of Cool award for our great culture by BestCompaniesAZ and are one of the Best Places to Work as awarded by Arizona Business Journal.  Essentially, we offer a relaxed, friendly, fun and upbeat environment since we work here too!  SiteLock is also the Fastest Growing Software Company in Arizona two years in a row per Derloitte’s Fast 500, and we aren’t slowing down anytime soon!

So What About The Perks?  Perks Matter.

  • Free insurance. SiteLock pays 100% of medical and dental insurance (for employee only coverage) to keep the cost as low as possible for our employees.
  • Retirement and disability coverage. We provide a healthy 401(k) company match and 100% company paid life insurance, short and long-term disability.
  • 16 PTO days and 8 paid Holidays.  Because who doesn’t love time off?
  • Stand desks and ergonomic chairs. We provide standing desks and ergonomic ball chairs to all employees at our locations in Scottsdale and Jacksonville!
  • Work from home. We are offer the option to work from home through the year and plan to have more telecommuting flexibility once we officially return to the office post COVID-19.
  • Casual Dress.  Come dressed in jeans (you’ll fit right in with the rest of us).
  • Game Room.  Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, shuffleboard and PlayStation if you ever need a break in your day.
  • Wellness Program.  We want our employees to be the best versions of themselves.  That’s why we offer a Wellness Program that includes an in-house Fitness coach, back massages, allergy testing, and biometric screenings.
  • Growth opportunities.  When we grow… our people grow!  Our plan is to double in size by 2021.  In order to do that, we work hard to help develop our team members and foster their knowledge in cyber security and business so they can continue to grow their careers within the company.

 

Sitelock is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

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