Retail Quality Assurance Specialist
Job Details
Experienced
Aberdeen Admin - Aberdeen, WA
N/A
Full Time
High School
Undisclosed
Undisclosed
Day
Banking
Description

A GREAT PLACE TO WORK AND BANK  

 

Join our team!  1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams!

 

1st Security Bank is looking to find a dynamic individual to fill our Retail Quality Assurance Specialist position at our Aberdeen Administration Building! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 6 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and was also rated the #1 Bank in Washington State by Banker's Caddy, an independent bank rating firm.

 

POSITION SUMMARY

 

Responsible for conducting branch internal audits to determine controls are adequate and effectively maintained in accordance with bank policies and procedures.

 

POSITION HOURS

 

Full time

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

 

  • Reviews assigned activities in order to determine whether branches are performing their planning, accounting, custodial, or control activities in compliance with management instructions, policies, and procedures.
  • Surveys functions and activities in assigned areas to determine the nature of operations and the adequacy of the system of control to achieve established objectives.
  • Contributes to satisfactory or better audits and examinations for Retail Banking.
  • Maximizes income and minimizes expense through ongoing improvements of branch procedures and practices.
  • Recommends corrective action and suggests improvement to maximize efficiency.
  • Professional oral and written communication skills and follow-up when corresponding with employees.
  • Ability to multitask and prioritize job responsibilities as required while maintaining organization. Assists with Retail Support by participating in the call queue for all branch staff.
  • Maintains knowledge of Company and industry projects, services and trends affecting team activities including technology advances and compliance/regulatory trends.
  • Adheres to 1st Security Bank Core Values, policies and procedures.
  • Supports management decisions and goals in a positive, professional manner and always represents the bank with a high level of integrity.
  • Performs other duties as assigned.

 

 

YOU WILL BE ELIGIBLE FOR:

 

  • Full medical, dental, and vision coverage for individual or family plan.
  • Life insurance.
  • Long- and short-term disability insurance.
  • 401K matching program.
  • Paid sick and vacation time.

 

OUR CORE VALUES:

 

  • Relationship Driven - we strive to "WOW" (surprise, excite and delight) each other and our customers.
  • Ethicalfair, honest and act with integrity. 
  • Lead by Example maintain a positive attitude, show respect for others, and have some fun!
  • Accountable - we take our responsibilities seriously and we meet our commitments with urgency.
  • Team Player - dependable, enthusiastic contributor to team success and to the greater good of the bank.
  • Embrace Dreams - we encourage each other to reach for our dreams.
  • Diversity - we celebrate diversity and support equality for all.
  • Community Oriented - we actively support our communities and the Bank's CRA initiatives.
  • Open and Honest Communication - always professional, responsive, and timely.
Qualifications

EDUCATION and/or EXPERIENCE

 

  • High school diploma or equivalent and at least three years banking experience and/or experience within a financial institution, auditing experience preferably in the area of branch operations.
  • Ability to demonstrate compliance with all bank regulations that pertain to this position and must be able to keep up to date on regulation changes.
  • Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs.
  • Must be bondable.

 

COMPUTER SKILLS:

 

To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee will operate in a general office environment, using office equipment such as a phone and a computer.  The employee must have full range of motion and be able to bend, squat, and crawl when installing equipment. 
  • The noise level in the work environment is usually quiet to moderate as compared to a private office with light foot traffic and office equipment.  The employee must be able and willing to interact frequently with the general public. 
  • Occasional travel, after-hours, and weekend work is required.
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