Major Tasks, Responsibilities, and Accountabilities
- Become knowledgeable of the Soldier Hollow Nordic Center bike terrain and where to take guests to learn and practice mountain bike skills.
- Check mountain bike guests in including waiver check, bike sizing, rental agreements, payment, and lodge/trail access.
- Wash bikes and make sure electric bikes have a full charge.
- Gather proper clothing, accessories like helmet and gloves etc, provisions, maps as needed.
- Give guests an overview of biking including planned distances, difficulties, duration, routes, and fundamental skills.
- Guide guests in various bike exercises including theory, drills, terrain features, and trail riding.
- Pay attention at all times to ensure safety by managing guest skills vs terrain, ensuring weather conditions match supplies, and ensuring the bike is working properly.
- Perform basic maintenance on rental and private bikes including simple repairs like fixing flats, chain lubing, fork adjustment, brake checks, and sizing bike to a guest.
- Other duties as assigned (this position could combine with summer camp counselor, biathlon instructor and facilities maintenance to provide more or even full-time hours)
Required Knowledge and Essential Skills
- Experience working with the public or willingness to do so
- Friendly manner, public speaking, and good communication skills
- Must enjoy working in a team environment and working closely with small groups of the public for and extended period (bike lessons are 2.5 hours)
- Sufficient knowledge of mountain biking with riding skills at least an intermediate level and willingness to learn best practices in teaching theory
Minimum Qualifications
- Must be at least 16 years of age
- Must be available Saturdays (could be the option for other days depending on your availability and customer interest)
Environmental Job Requirements
- Ability to manage outdoor work in the heat, cold, sun, and rain
- Must be able to arrange transportation to the Nordic Center
- Must be able to work with other user groups and employees in a friendly and accommodating manner
Physical Requirements
- Ability to move 50-pound ebikes without power
- Must be able to stand on feet for and extended time
- Vision requirements include close vision, depth perception, adjusting focus, and attentiveness for hazards on venue especially the riding route
- Balancing, bending, climbing, kneeling, walking, pushing, reaching above shoulders, and sitting
This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of the job description at any time without prior notice.
