BWH - HR Representative
Job Details
BWH-Bournewood Hospital Brookline - Brookline, MA
Full Time
Bachelors Degree
Human Resources

Human Resources Representative

Description:  The HR  Representative primary responsibility is recruitment for all positions within the company.  Will work directly with hiring managers to identify staffing needs and review with Human Resource Manager (HRM) to ensure within budget prior to posting.   Conduct job searches and review of all applications received, ensuring applicants meet the minimum job requirements. Assist hiring managers, as requested, in the interview process.  The HR Representative will also provide assistance with clerical and general support to the day to day operations in the Human Resources Department to include assisting with Workers Compensation and Benefits Administration as necessary; promote the effective flow of information and manage office services in an efficient and effective manner that positively supports HR and Hospital operations.


Bournewood Health Systems is dedicated to providing quality, evidence-based and person-centered treatment for people with mental health and substance use conditions in a safe and respectful environment in partnership with the individuals and families we serve, focusing on support, hope and recovery.


Bournewood is committed to a philosophy and an environment of care in which we treat people with dignity, respect and mutuality; protect their rights; provide the best care possible; support them in returning to their natural communities; and include patients and families as partners in their treatment. Our philosophy stands for providing a safe and therapeutic environment for patients, families and staff in which restraint and seclusion are prevented through the use of a range of resources and tools. All Bournewood employees are educated in and support this philosophy. All candidates must be able and willing to promote the values of trauma-informed and patient-centered care.


Location: Brookline, MA

Openings:   1 full time (Monday through Friday 8am - 4pm or 9am - 5pm)


  • HS or equivalent is required; Business or Human Resources degree is preferred.

  • 3-5 year’s previous recruitment experience (must be current experience) in a healthcare setting including utilization of various external recruitment sources including social media recruiting  is required.

  • Exceptional organizational abilities; must have ability to multi task and frequently change priorities




Essential Functions:              

 Primary Responsibilities are to oversee the recruitment process

  • Identification of staffing needs, obtaining position requisitions and required signatures, review with HRM to ensure positions are in budget prior to posting opportunities.
  • Posting opportunities notices and review / tracking of applications received.
  • Place advertisements and / or job orders on Company website and with external recruitment sources, updating recruitment websites and open position job boards and opportunity notices.
  • Reviews all applications to ensure minimum job requirements are met. Forward onto hiring manager for review
  • Assist hiring managers in interview process if requested.
  • Work with colleges, universities and trade schools to post positions and source applicants.
  • Provide applicant information to HRM once a candidate has been identified so they can initial the on-boarding process.
  • Assists with conducting various background checks, reference checks, education verifications, verifying licensure and onboarding.
  • Organizing and labeling an efficient system to ensure outstanding items are in a central location and that timely follow up occurs.
  • Prepare weekly status reports to HRM and monthly reports to include cost per hire, recruitment sources, average time to fill vacancies, etc.

Other HR responsibilities include but are not limited to:

  • Runs license/certification reports from database 60 days prior to due date, verifies licensure renewals on line, print out renewal, enters renewal information in HRIS, and files in personnel file; corresponds with supervisors and/or employees to obtain renewal information if not available on line; logs and files information in monthly binder.
  • Prepares and distributes performance evaluations 60 days prior to due date as assigned.
  • Conducts monthly orientation of new hire orientation as assigned.
  • Assists with administrative and clerical tasks associated with answering inquiries; copy, compile and distribute HR projects;  composing, typing and routing department correspondence in an efficient, effective, timely manner.
  • Assist with the preparation for various survey, audits and site reviews including setting up personnel and contractor employee files, auditing for compliance, assisting with completion of documents, notifying employee, supervisor and HRM of missing documentation, and timely follow up for collection of items, collecting and checking off audits for completeness, data entry into HRIS if applicable, and filing in the appropriate section of the file as outlined in  HR policies.
  • Assist with administration of the facility workers compensation program to include reporting to insurance company, data entry to WC & OSHA logs, educating employees who are out of work due to injury and communication with employee, providers, department managers, Safety Officer, and HRM to ensure employee has been treated appropriately medically, financially and returned to work in a safe manner.
  • Assist with administration of the employee benefit plans as assigned to include education of plans, deadlines to enroll, etc.  to employee; ability to process changes, enrollment and terminations through data base;  and as necessary assist with annual employee benefits fair and open enrollment.
  • Assist with data entry in the HRIS to include creating personnel actions, adding benefit enrollments/changes/terminations, license/certifications, performance evaluations, training, health information, awards, annual quizzes, and prepare for payroll processing as assigned.
  • Organizes own work load efficiently and effectively; labels outstanding information avoiding unnecessary confusion and duplication of efforts.
  • Follows directions accurately and with attention to detail to ensure accuracy of information.
  • Maintains a working relationship with all departments to ensure that information is provided in a timely accurate manner on an on going basis.
  • Prioritizes workload effectively and efficiently to ensure that more critical tasks are handled in a timely manner.
  • Other duties as assigned by Supervisor.


Essential Competencies:

  • Currently recruiting for past 3-5 years with extensive experience utilizing various social media and other external resources.
  • Ability to use telephones extensively; ability to relay clear written messages; ability to use computer keyboard and calculator extensively.
  • Proficient Microsoft Office experience; experience with Paycom is preferred.
  • Ability to effectively read, write and process information; ability to input/retrieve information to/from computer and files.
  • Ability to converse with others to give, take and process information in English; extensive use of telephone. Ability to hear alarms and pages.
  • Ability to converse in English with others to give, take and process information; extensive use of telephone. Ability to maintain confidentiality of information, multi-task, coordinate projects and record/transcribe general and specific meeting minutes. Ability to work independently and collaboratively. Communicate with other staff to relay concerns and observations involving patient safety.
  • Occasional/limited exposure to: Infection and to the risk of blood borne diseases; hazardous agents, body fluids and wastes; unpleasant patient or departmental elements; to potentially violent/aggressive patients/staff/visitors, critical incidents, and/or sentinel events. Occasionally needed to work irregular hours or additional hours.
  • Ability to provide excellent service to internal and external customers.
  • Ability to effectively listen, process received information, and express ideas both orally and in writing in English.
  • Ability to initiate action, take personal responsibility, suggest improvements, and solve problems within scope of job without being asked
  • Ability to understand and comply with government, regulatory, and company rules.
  • Ability to record, report, and maintain confidentiality of information and respond to requests for information.
  • Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders

Minimum Qualifications: 

  • HS or equivalent is required; Business or Human Resources degree is preferred.
  • 3-5 year’s previous recruitment experience (must be current) in a healthcare setting including utilization of various external recruitment sources is required.
  • Exceptional organizational abilities; must have ability to multi task and frequently change priorities

Physical Criteria:

  • Must be able to walk up and down stairs and carry at least 30 pounds.
  • Must be able to work in a busy area.
  • Must be able to sit for up to 8 hours
    Reports to: HRM
    Supervises: None