Operations Coordinator
Job Details
Westchester Lower School - WHITE PLAINS, NY


All Campus Position

The Windward School is actively recruiting for an Operations Coordinator to provide administrative support to the Director of Operations and Facilities team. This is a multi-campus role but the position will be based out of Westchester Lower School.

  • Serve as principal receptionist and customer service agent for the Operations Department.
  • Provide clerical support to the Director of Operations, Facilities Director, and Maintenance Supervisors including but not limited to purchase orders, request for proposals coordination, vendor scheduling, and records retention.
  • Maintain and organize electronic/paper office files and inventory databases, aiding in the digitization of files across all three campus locations.
  • Receive, process, and assign facilities service requests utilizing the online ZenDesk ticketing system, email, phone, and radio communications.
  • Daily oversight of Event Management Systems (EMS) calendar and facilities service requests.
  • Work in coordination with the Director of Operations and the Facilities Director to ensure proper event staffing, security, and catering needs are met for all events.
  • Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
  • Position may be required to perform duties outside their normal responsibilities as needed and when requested.

Specific Requirements:

  • Excellent verbal and written communication skills.
  • Ability to speak and understand conversational Spanish required.
  • Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
  • Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
  • Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
  • Event Management Software (EMS) and ZenDesk ticketing experience is preferred, but is not required.
  • A willingness to learn new software programs applicable to this position as needed.
  • Experience working in a school environment preferred.
  • A bachelors degree is preferred.

Physical/Environmental Requirements:

  • Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.