Operations Coordinator
Job Details
Westchester Lower School - WHITE PLAINS, NY

OPERATIONS COORDINATOR

All Campus Position

The Windward School is actively recruiting for an Operations Coordinator to provide administrative support to the Director of Operations and Facilities team. This is a multi-campus role but the position will be based out of Westchester Lower School.

  • Serve as principal receptionist and customer service agent for the Operations Department.
  • Provide clerical support to the Director of Operations, Facilities Director, and Maintenance Supervisors including but not limited to purchase orders, request for proposals coordination, vendor scheduling, and records retention.
  • Maintain and organize electronic/paper office files and inventory databases, aiding in the digitization of files across all three campus locations.
  • Receive, process, and assign facilities service requests utilizing the online ZenDesk ticketing system, email, phone, and radio communications.
  • Daily oversight of Event Management Systems (EMS) calendar and facilities service requests.
  • Work in coordination with the Director of Operations and the Facilities Director to ensure proper event staffing, security, and catering needs are met for all events.
  • Must be present when needed at after-hours school-wide events to oversee maintenance staff including but not limited to Back-to-School Picnic, Homecoming, Graduation, Schwartz Lecture, and various Board of Trustee events.
  • Position may be required to perform duties outside their normal responsibilities as needed and when requested.

Specific Requirements:

  • Excellent verbal and written communication skills.
  • Ability to speak and understand conversational Spanish required.
  • Strong clerical and organizational skills with a demonstrated initiative to build and implement improvements to office functions.
  • Experience managing event logistics from an operational standpoint (hotel, school, or other event management experience preferred). Innate ability to gather and organize a vast array of information related to the execution of concurrent and varying events.
  • Experience working within a large, complex organization and ability navigate the intricate and constantly evolving moving parts of such an organization.
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
  • Event Management Software (EMS) and ZenDesk ticketing experience is preferred, but is not required.
  • A willingness to learn new software programs applicable to this position as needed.
  • Experience working in a school environment preferred.
  • A bachelors degree is preferred.

Physical/Environmental Requirements:

  • Physical demands include lengthy periods of standing, use of computer and phones, and carrying heavy objects.
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