Bix Server
Job Details
The Warrior Hotel - Sioux City, IA
High School

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the Food & Beverage Supervisor, Food & Beverage Manager, Food & Beverage Executive, or General Manager.

Guest Services: 90%

  • Greet guests in a timely, outgoing, and friendly manner
  • Take food and drink orders from restaurant customers
  • Accommodate special needs and requests from guests and staff members
  • Remain attentive to the customer throughout the entire dining experience, adhering to and exceeding service standards
  • Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
  • Maintains a friendly, cheerful, and courteous demeanor at all times
  • Responds to customer inquiries and comments in person and on telephone by providing timely and knowledgeable information in order to provide quality customer service

Administrative Tasks: 10%

  • Complete all restocking and cleaning duties by performing opening and closing sidework as instructed
  • Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers
  • Maintains cleanliness standards in restaurant, waitstation, and kitchen service area in order to have a clean, presentable, and attractive facility
  • Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer’s order is taken and processed
  • Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service, and facility
  • Presents a clean and professional appearance at all times

QUALIFICATIONS/SKILLS: each essential duty satisfactorily. skill, and/or ability required.

To perform this job successfully, an individual must be able to perform The requirements listed below are representative of the knowledge,

  • Must be able to pass a background check
  • Ability to read and write in English
  • Ability to read and comprehend instructions, short correspondence, and memos
  • Ability to write correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees
  • Must be able to clearly communicate in a polite manner while on the telephone and in person
  • Must be able to work independently and in a team setting

DESIRED QUALIFICATIONS: High school diploma or equivalent.

PHYSICAL DEMANDS: While performing the duties of this job, the person must be able to occasionally move about inside the banquet spaces, banquet kitchen, and kitchen to access different kitchen items, meals, and equipment. Frequently moves large trays and several plated meals with precision. This is a fast-paced position.

WORK SCHEDULE: Work a full time varied schedule including days, nights, weekdays, and weekends as assigned by department Supervisor or Manager.


I have read, understand, and am able to complete the job duties in the work environment described with or without reasonable accommodations.