Deputy Program Officer
Job Details
Los Angeles, CA - Los Angeles, CA
Full Time
$100,000.00 - $110,000.00 Salary/year
Nonprofit - Social Services


The Deputy Program Officer is responsible for overseeing internal operations of DWCs programs departments, oversee implementation of programs, contract compliance, and ensuring that programs remain on budget. The Deputy Program Officer will oversee hiring and performance management of the programs teams, ensuring that staff are appropriately trained and given opportunities for professional development. The Deputy Program Officer will work closely with the Chief Program Officer to align program implementation with overarching program vision and strategic growth. The Deputy Program Officer is a member of DWCs senior leadership team and will report directly to the Chief Program Officer.

Essential Functions

Program Strategy and Best Practices:

  • Provides oversight and effective internal vision, leadership and stewardship of DWCs programs, being actively involved in all programs and services.
  • Works closely with the CPO to ensure alignment of external program development and expansion and internal program implementation.
  • Serves as a connector between departments to ensure communication and prevent silos.
  • Aligns staff and other resources to most efficiently and effectively achieve DWCs programmatic objectives, ensuring contract compliance and funding maximization.
  • Work closely with the CPO and CFO/COO to develop annual program budgets.
  • Ensures that programs are operating within the Board approved budget and that expenses are being properly allocated.
  • Ensures that all program activities operate consistently and ethically within the mission and values of DWC.
  • Remains steeped in sector research and best practices to inform data driven programs and ensure continual performance and quality improvement.
  • Ensures that data is being collected in all programs to measure impact and that impact is being communicated to CPO.
  • Ensures that programs departments are submitting Board Reports, Equity Dashboard Outcomes, and Strategic Plan Operational updates on a quarterly basis, and that the Board dashboard is updated in advance of Board Meetings.
  • Maintains community partner relationships to support the work of DWC. Oversees development of program policies and procedures to ensure maximum efficiencies within programs.
  • Serve as the Custodian of Records for subpoenas and records requests.
  • Provides oversight to DWCs External Training program and ensures that sufficient revenue is being generated to support the program.
  • Reviews on an ongoing basis all services being offered and works with team along with other senior staff, to develop new programmatic components as needs emerge.
  • Ensures that programs are adequately staffed, and that staff is properly onboarded and receives ongoing professional development.
  • Facilitate trainings and programmatic meetings as needed.
  • Serves as an ambassador of DWC internally and in the community.
  • Other duties as assigned to support the mission of the organization.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  1. Program Operations
  2. Performance Management
  3. Staff Training & Professional Development
  4. Agency Leadership


Supervisory Responsibility
This position has supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Evening and weekend work may be required.

Minimal travel is expected for this position, primarily local travel for meetings.


Required Education and Experience 

  • Master level education and clinical licensure preferred
  • A deep level of knowledge and understanding of the complexity of poverty and women’s homelessness and a familiarity working within the homelessness sector in Los Angeles
  • Experience within the non-profit sector, especially working on issues of poverty, homelessness
  • Supervision and management experience required, preferably in a complex multi-program environment required
  • Experience with oversight of budgets required


Knowledge/Skills/Position Qualifications

  • Strong interpersonal, written, and oral communication skills; proven ability to communicate with diverse audiences
  • Knowledge of DEI strategies
  • Attention to detail, high standards, initiative, and follow through
  • Adaptive leadership skills, ability to motivate others and to solve problems
  • Team player who is willing to help other employees when needed
  • Demonstrates the calmness and efficiency necessary to perform activities involving multiple demands, many details, and frequent changes.
  • Work habits characterized by confidentiality, good judgement, diplomacy, and tact.
  • Must be able to work creatively within a budget and use innovation to find ways of more effectively managing resources.
  • Superior research and analytical skills to track and predict trends.
  • Must be able to collaborate with executives, creative teams, research and development, and product development teams.
  • Computer literacy required. Must be proficient in Internet research, Microsoft Office Suite, Adobe programs and be willing to learn other applications as needed.
  • Ability to work occasional evenings and weekends


Work Authorization/Security Clearance (if applicable)

Tuberculosis testing clearance is required. Required Mandated Reporter for Elder & Dependent Adult Abuse and Child Abuse & Neglect policies.

Downtown Women’s Center provides equal employment opportunities (EEO) to all employees and applicants and actively seeks candidates who reflect the rich diversity of the communities that we serve. We are committed to a work environment that embraces and promotes individuality and inclusion. We believe that diversity and inclusion of varied perspectives, backgrounds, and life experiences is essential to our organization’s effectiveness, and allows us to serve our clients in the respectful, responsive, and understanding way that they deserve. We define diversity in broad terms to include race, ethnicity, age, gender, religion, sexual orientation, gender identity and expression, mental or physical disability, marital status, pregnancy, military and veteran status, medical condition, geography, socio-economic status, and other unique attributes that make us who we are.

Downtown Women’s Center complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


Other Duties 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.