Customer Service Rep - Full Time - MR_LGEN
Job Details
Entry
Undisclosed
N/A
Full Time
None
$11.00 - $11.00
Undisclosed
Any
Customer Service
Description

Overview of Job Description:

We are looking for performance-driven, dedicated, and reliable Customer Service Agents to work from home. If hired, primarily you will be conducting business or consumer telephone surveys. Surveys will range from 2 minutes to over 20 minutes. 

Description

Customer Service Agent (Magazine Renewal) Overview:  

Our goal on every survey for every client is to deliver a quality phone call while being as efficient as possible. One of the key components to success on a survey project is following the script. As a valued staff member, you will help CMG continue to provide a great sounding phone call for our client which helps us maintain a great work opportunity for our staff.

 

Job Duties: 

  • Conduct telephone surveys for qualified prospects
  • Meet performance and quality expectations.
  • Adhere to all program scripts

Technical Requirements:

  • PC running Windows 10 Pro or Windows 10 Home.  No variants are compatible (Education, "S", Pro Education)
  • USB Headset with noise canceling microphone
  • Google Chrome installed as browser (Not Microsoft Edge)
  • High Speed Wired Internet (10 mbps or more download/10 mbps upload)
  • Chromebooks or MacBooks acceptable

Special Requirements:

  • Must have a quiet space free of background noise while working

 

On Call Position Details
Customer Service Intro
Customer Service Intro Video
Advancement Opportunities
Political Overview
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