Data Analyst
Job Details
Work from Home - , NC
Full Time
Bachelor's Degree
$70,000.00 - $80,000.00 Salary/year
10% Travel

The Data Analyst will assist in the development, implementation, and maintenance of complex queries, reports, and analyses related to research universities. Reporting to the Analytics Manager, you will provide expertise and insight to engage and stimulate increased client utilization of Academic Analytics solutions as strategic assets in client decision making and program assessment. You will work with a team of data analysts as part of a dynamic client service operation.  To apply, please provide resume and cover letter.

Essential Functions

  • Perform data analysis to support client objectives, turning data into insights that drive business decisions.
  • Define and scope report requirements (in collaboration with clients), design and develop report-oriented code (either in SAS or SQL); build, test, and standardize reports, data visualizations, and dashboards (either in Tableau or Excel).
  • Ensure data quality and integrity by participating in database QA and client report peer review process.
  • Identify and prepare data content for webinars and public communications and presentations; collaborate with clients to define the scope of new analyses and present completed reports to client stakeholders.
  • In collaboration with Client Solutions Team, partner with individual client institutions to tailor the implementation of Academic Analytics products and solutions to each client’s unique needs.

Desired Experience and Skills:

  • Bachelor’s Degree
  • 3-5 years data analysis experience or academic training
  • Excellent written and oral communication skills
  • Strong critical thinking skills and a solutions-oriented, innovative approach to exploring data
  • Extensive knowledge of SQL and/or SAS required
  • Extensive knowledge of Tableau Desktop required
  • Working knowledge of Tableau Server required
  • Working knowledge of Microsoft Office suite of tools (Word, Excel, PowerPoint, Outlook) and videoconference software (Zoom, Microsoft Teams)
  • Understanding of basic statistics and research methods
  • Experience working in higher education and/or institutional research a plus
  • Ability to develop strong, collaborative working relationships with colleagues in a virtual work environment
  • Needs to be flexible with willingness to adapt to changes
  • Excellent organizational skills and flexibility to handle several projects simultaneously, prioritizing tasks and meeting deadlines
  • Ability to operate in high volume work environment
  • Proactive work style: will take initiative to make personal connections with key personnel internally and externally, take ownership of projects and see through to completion.
  • Ability to interact professionally with a diverse group of data users from various functional levels
  • Ability to think analytically and communicate statistical concepts and research findings to expert and non-expert users