Academic Success Coach
Job Details
Chesterfield MO - Chesterfield, MO
Full Time
4 Year Degree

SUMMARY: Logan University is committed to student success.  To ensure student success, we assign each student to an Academic Success Coach (ASC).  The ASC monitors student progress in each class based on set parameters and helps coach students from matriculation to graduation. This position reports to the Academic Support Program Manager within the Student Affairs Department.





  • Provide academic advising and targeted coaching in partnership with other Student Affairs Personnel, Faculty and Academic Leadership
  • Welcome and orient new students to Logan University
  • Construct, monitor and coach to individualized student success plans
  • Support new and returning students’ course scheduling decisions each term
  • Monitor trends and evaluate individual student and group success as defined by set parameters
  • Help students establish and maintain positive study habits and mindset
  • Refer students to resources as needed to optimize their success
  • Ensure students have the necessary tools for success through proactive and/or just-in-time resource surfacing and coaching to bolster utilization.  
  • Communicate with students throughout each trimester
  • Act as a liaison between students and faculty
  • Develop &/or improve workshops, tutorials or other content to help underprepared students prepare, prepared students advance and advanced students excel towards their learning goals and institutional outcomes.






COMPETENCIES:  To perform the job successfully, an individual must be action-oriented, dependable and have good interpersonal communication and organization skills.  This includes the ability to interact effectively with students, faculty, and staff. While serving students they seek opportunities to improve the University, either through advocating or by directly effecting change within the strategic direction and mission to maximize student value, experiences and outcomes.  



  • Bachelor’s degree
  • Experience in a higher education institution, secondary education, and/or human services
  • Ability to communicate via various technology tools
  • Strong written and oral communication skills
  • Strong critical thinking/problem solving skills
  • Strong interpersonal skills
  • Collaborative spirit/Team oriented
  • Online education experience preferred


Computer Skills:  To perform this job successfully, an individual should have general knowledge of computers including word processing and spreadsheets.


Certificates, Licenses, Registrations:  Required as appropriate to degree possessed.


PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to sit and to use hands to type on computer, operate office equipment and handle books, files, documents, etc.  Must be able to talk and hear to answer phones and when assisting others.  The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and to stoop or kneel.  The employee must occasionally lift objects weighing from 10 – 30 pounds and possibly up to 50 pounds.  Close vision needed to use computer.  Must have distance vision and depth perception for safety purposes. 


WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The work environment in this position is characteristic of a normal office environment. The noise level in the work environment is usually moderate.


NOTE:  This job description in no way states or implies that these are the only duties to be performed the employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. 

An employee is expected to assist and provide coverage for coworkers during peak periods, vacation days or sick days.


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