SALES ENGINEER - MANDARIN
Job Details
Smalley LZ - Lake Zurich, IL

About us

Smalley Steel Ring Company is the market leader in the industrial retaining ring and wave/compression spring manufacturing business. Our ingenuity, dedicated associates, engineering expertise, and technical ability are driving our success, holding over 50 years of manufacturing experience supplying the aerospace, automotive, and other industrial markets. We take pride in ourselves, the quality of our innovative products, our focus on continuous improvement, and the service of excellence that we provide to our loyal customers.

Smalley is committed to a diverse and inclusive culture where everyone feels they belong and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We aim to continuously build upon a culture of innovation, diversity and inclusion with a continued focus on the human in human capital.

 

What is in it for you?

From Bags Tournaments to Spirit Days to an Annual Walk for Cancer Awareness, we believe in fostering a fun, collaborative, and diverse work environment that supports one another and our communities.

 

Smalley Values

Teamwork, Integrity, Trust, Respect, Accountability, Empathy, Commitment, Humility, Communication and Quality.

 

Job Summary

We have an opening for a Mandarin speaking Sales Engineer in our Sales Engineering Department. This group of engineers is responsible for the sale of our products, as well as technical support to customers. The Sales Engineer is responsible for managing customer relationships and needs, as well as maintaining and developing their assigned international sales territory by responding to part quote requests, interacting with customers, attending tradeshows, and partnering with marketing on various lead generation and follow up activities. We provide constant on-the-job training to help to develop our employees.

Responsibilities

 

  • Monitor customer sales activity and nurture new leads and opportunities for the growth of revenue and profit.
  • Plan and coordinate travel to visit customers in given international territories.
  • Responsible for developing assigned territory through frequent customer contact, quote follow up, and visits.
  • Develop assigned territory by expanding targeted accounts, working with engineering on customized part requirements and designs, cooperating with marketing by attending tradeshows and following up on hot leads。
  • Act as the primary contact for customers (in-person and virtually) in assigned territory, including phone, email and video contact.
  • Work directly with various internal groups (including: Engineering, Marketing, Customer Service, Estimating, Quality, etc.) on part designing, pricing, contracts, territory development etc.
  • B.S. in Mechanical Engineering or a related technical field (e.g. Industrial Engineering).
  • Minimum of 2 years of experience in engineering.
  • Preferred sales experience, with significant direct customer contact.
  • Must possess the ability to develop and maintain customer relationships through excellent communication skills and understanding of products.
  • Knowledge of CRM systems and/or other sales systems is a plus.
  • International travel, up to 6-8 weeks a year.
  • Working or professional fluency in Mandarin (read, write, speak).
  • Strong interpersonal skills and ability to connect with diverse groups of people.
  • Ability to work under deadlines in a fast-paced environment.
  • Ability to be a self-starter and take initiative.
  • Must be authorized to work in the US on a permanent basis.

What we offer

Smalley offers a competitive compensation and benefits package, including 401(k) savings plan with company match; profit sharing, health, dental, vision. Company paid life insurance, STD and LTD; supplemental life insurance, tuition reimbursement, paid time off, and 10 company paid holidays.

 

EEO/Affirmative Action

Smalley is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

To learn more about our company, please visit our website at: www.smalley.com/careers

LinkedIn: https://www.linkedin.com/company/smalley-steel-ring-co

Facebook: www.facebook.com/smalleysteelring

Twitter: twitter.com/ringsandsprings

 

*Should you need further assistance to apply to any of our job postings or have any general questions, please contact us at 847-719-5900.

 

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