Part-Time Administrative Assistant

The Part-Time Administrative Assistant is responsible for providing administrative support for the Kansas City office by performing a variety of clerical and administrative duties.  This is a part time position, 25 hours per week, Monday- Friday.

ESSENTIAL JOB FUNCTIONS

1. Responsible for providing phone reception duties as part of the regular reception area coverage schedule and provides additional support during peak volume times.
2. Serves, in a calm, courteous and professional manner, as a key point of contact for all incoming calls, visitors, patients, deliveries and faxes for the organization.
3. Serves as the customer service representative for laboratory clients regarding specimen pick up requests; maintains pick up logs for courier; calls in courier requests; notifies appropriate personnel of courier deliveries.
4. Provides general support to Kansas City management and staff as needed to accomplish staff daily responsibilities including mailings, general correspondence, meeting/event preparation and any additional tasks as requested by the Manager, Administrative Support. 
5. Coordinates daily the collection and distribution of outgoing and incoming mail and incoming deliveries as required.
6. Assists in monitoring and coordinating par levels of organizational supplies.

QUALIFICATIONS AND PHYSICAL DEMANDS

1. High school diploma or equivalent with one to two years of related work experience required.  Previous customer service, reception or general office experience preferred.
2. Ability to work a five-hour shift Monday to Friday required.
3. Excellent communication skills; professionalism in working with all personnel levels and the general public; ability to perform in a calm, friendly, efficient manner during high traffic and high call volume required.
4. Microsoft Office proficiency required.
5. Adaptable, dependable and ethical. 
6. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy.  Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines.  Must be able to travel within the service area by ground or air.
7. Ability to lift 50 pounds and transfer short distances.
8. Possess ability to operate telephones, computers and office equipment.
9. Ability to speak and communicate clearly in order to accurately convey information in person or by phone.
10. OSHA Category III – No exposure to bloodborne pathogens while performing assigned job duties.
11. Home internet and wireless phone access may be required.

MTN BEHAVIORAL COMPETENCIES

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment.  No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws.  In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities.  This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment

MTN is committed to complying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be  considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission.