Family Stabilization Family Support Advocate (FS FSA)
Job Details
Westminster Family Resource Center - Westminster, CA
4 Year Degree
$23.00 - $24.00 Hourly
Entry Level

Temp through February - 40 hours/ week.

Work Schedule: Monday - Friday two evenings required Monday & Thursday

Monday & Thursday 11:30 am to 8:00 pm

Tuesday, Wednesday & Friday 9:00 am to 5:30 pm

FRC positions are funded through public grants and are often coordinated with other community partners. Continued funding for these grant positions are based on Human Options and our partners’ ability to secure additional funding at the end of each designated grant contract term.


Under the direction of the FRC Supervisor/Coordinator or Therapeutic Program Supervisor, the Family Advocate/FSS/DR FSS is responsible for providing comprehensive case management and family advocacy services to Human Options clients. The Family Advocate/FSS/DR FSS is responsible for ensuring participants access services, follow up with participants as needed, complete pre and post assessment tools, perform home visits as needed, work closely with FRC and community partners in other Social Services Agencies, and prepare and submit data and reports as required by grants. Depending on assignment, some positions may work at a combination of sites.

The following is a summary of the essential functions of the job. The employee may perform other duties, both essential and non-essential, that are not mentioned below; and specific responsibilities may vary.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

  • Provide family advocacy by linking families to local agencies.
  • Assist individuals with the completion of registration paperwork.
  • Provide family case management to ensure family’s linkage and referral to services.
  • Perform home visits when necessary with social workers, and as allowed by FRC Supervisor/Coordinator or Therapeutic Program Supervisor
  • Present cases in weekly Case Management Team (CMT) meetings.
  • Collaborate with FRC’s, Agency partners, Social Workers, and with community based agencies for the purpose of services delivery.
  • Participate in supervision meetings with FRC Supervisor/Coordinator or Therapeutic Program Supervisor.
  • Attend all appropriate collaborative and staff meetings.
  • Work evenings and/or weekends, as needed. At least two regular weekly evening shifts will be required for FRC positions.
  • Provide support for Human Options staff as needed.
  • Report suspected child abuse or other safety issues as needed.
  • Abide by professional confidentiality guidelines.
  • Demonstrate ability to abide by Human Options’ values: show dignity, respect, honesty, integrity, and a commitment to excellence and maintain a supportive environment.
  • Act as a community ambassador for Human Options and domestic violence awareness
  • Other duties as assigned

ADA Job Characteristics:

Work environment is primarily in an office setting. Lift and carry up to 25 pounds up to waist length, extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items, climb on stools, steps and/or ladders. Sit and/or stand frequently. Use fine manipulation (hands and wrist) to operate a keyboard, take notes, complete and file reports, file and copy documents. Corrected vision to normal range. Speak in normal vocal tone and range, and communicate clearly and concisely to and with others. Apply normal reasoning and detail as required in the accomplishment of job duties.

  • Bilingual English and Spanish Required
  • Bachelor’s Degree required in behavioral science or related field
  • Two years experience and/or training in case management with families
  • One year knowledge of the child welfare system
  • Excellent knowledge of community resources and familiarity to utilize resource linkages in Orange County.
  • Computer skills: Intermediate level skills in Microsoft Office (Word, Excel, Outlook, PowerPoint), ability to navigate internet & databases
  • Self-motivated, flexible, a good listener, proactive, and team player
  • Valid class C license
  • One year of experience working with at risk children and families
  • Knowledge and understanding of issues and challenges of family violence in the community.
  • Excellent customer service